Ombi-app / Ombi

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App 'Request Error null' - iOS #4831

Closed Shadow229 closed 1 year ago

Shadow229 commented 1 year ago

Describe the bug iOS app throws an error when requesting any tv show. The error shows regardless of what the request is for (full season/single episode/etc) but only on tv shows - movie requests work fine.

Once the error throws, the show gets marked as requested in ombi, but the request never gets sent through to sonarr.

To Reproduce Steps to reproduce the behavior:

  1. Request any tv show in the iOS app.

Expected behavior A green 'success' banner and the request be sent to sonarr to pick up.

Screenshots Screenshot_20221219-080231

Desktop (please complete the following information):

Ombi Version (please complete the following information):

github-actions[bot] commented 1 year ago

Hi!
Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format.
Have you looked at the wiki yet? https://docs.ombi.app/
Before posting make sure you also read our FAQ.
Make the title describe your issue. Having 'not working' or 'I get this bug' for 100 issues, isn't really helpful.
If we need more information or there is some progress we tag the issue or update the tag and keep you updated.
Thanks!
Ombi Bot.

tidusjar commented 1 year ago

Does this happen when on the web?

On Mon, 19 Dec 2022 at 8:22 am, github-actions[bot] < @.***> wrote:

Hi!

Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format.

Have you looked at the wiki yet? https://docs.ombi.app/

Before posting make sure you also read our FAQ https://docs.ombi.app/info/faq/.

Make the title describe your issue. Having 'not working' or 'I get this bug' for 100 issues, isn't really helpful.

If we need more information or there is some progress we tag the issue or update the tag and keep you updated.

Thanks!

Ombi Bot.

— Reply to this email directly, view it on GitHub https://github.com/Ombi-app/Ombi/issues/4831#issuecomment-1357264599, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABSVULEYDSRSREFKINIWK2TWOALL3ANCNFSM6AAAAAATDCQ5QQ . You are receiving this because you are subscribed to this thread.Message ID: @.***>

Shadow229 commented 1 year ago

Just tested - it looks like it happens on the web too:

image

Then if I immediately try to request it again I get this:

image

But that hasn't been passed to sonarr. I'll need to delete the request from Ombi as its pointing at nothing.

image

tidusjar commented 1 year ago

Ok. Not an app issue in that case but a server issue.

What’s in your logs when that happens?

Shadow229 commented 1 year ago

The important bit was:

System.Exception: Language profile does not exist

looks like I had no default language selected in my profile

image

Not sure if this is new or its just somehow dropped out from when I set it up a long time back? Either way, setting the default as above has fixed it.

Thanks!