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Won't process requests via Radarr #5045

Open bmanturner opened 9 months ago

bmanturner commented 9 months ago

Summary

(Sonarr works fine)

Radarr Version: 5.1.3.8246

Ombi Version

4.43.10

What platform(s) does this occur on?

Linux

What database are you using?

SQLite (Default)

Relevant log output

2023-12-02 16:54:27.927 -06:00 [ERR] Error when sending movie to DVR app, added to the request queue
System.NullReferenceException: Object reference not set to an instance of an object.
   at Ombi.Core.Senders.MovieSender.GetOrCreateTag(MovieRequests model, RadarrSettings s) in /home/runner/work/Ombi/Ombi/src/Ombi.Core/Senders/MovieSender.cs:line 249
   at Ombi.Core.Senders.MovieSender.SendToRadarr(MovieRequests model, RadarrSettings settings, Boolean is4k) in /home/runner/work/Ombi/Ombi/src/Ombi.Core/Senders/MovieSender.cs:line 184
   at Ombi.Core.Senders.MovieSender.Send(MovieRequests model, Boolean is4K) in /home/runner/work/Ombi/Ombi/src/Ombi.Core/Senders/MovieSender.cs:line 72
tidusjar commented 9 months ago

Have you set any tags against the user or in the Radarr settings?

bmanturner commented 9 months ago

"Against the user"?

The only tag setting I have enabled is "Add the user as a tag". I disabled this and it began working so I suppose the bug is isolated to that code path.

Thanks

tidusjar commented 9 months ago

Interesting, I’ll investigate. What version of radarr are you using?

bmanturner commented 9 months ago

5.1.3.8246On Dec 3, 2023, at 12:22 PM, Jamie @.***> wrote: Interesting, I’ll investigate. What version of radarr are you using?

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>

mike10010100 commented 8 months ago

I'd like to join in on this issue, I'm having similar problems:

Ombi version: 4.43.11 Sonarr version: 4.0.1.929 Radarr version: 5.2.6.8376

Error logs:

2024-01-19 10:50:22.381 -05:00 [ERR] Exception thrown when attempting to send series over to Sonarr
System.NullReferenceException: Object reference not set to an instance of an object.
   at Ombi.Core.Senders.TvSender.SendToSonarr(ChildRequests model, SonarrSeries result, SonarrSettings s, SonarrSendOptions options) in /home/runner/work/Ombi/Ombi/src/Ombi.Core/Senders/TvSender.cs:line 367
   at Ombi.Core.Senders.TvSender.SendToSonarr(ChildRequests model, SonarrSettings s) in /home/runner/work/Ombi/Ombi/src/Ombi.Core/Senders/TvSender.cs:line 256
2024-01-19 10:50:22.382 -05:00 [ERR] Exception thrown when sending a movie to DVR app, added to the request queue
System.NullReferenceException: Object reference not set to an instance of an object.
   at Ombi.Core.Senders.TvSender.SendToSonarr(ChildRequests model, SonarrSeries result, SonarrSettings s, SonarrSendOptions options) in /home/runner/work/Ombi/Ombi/src/Ombi.Core/Senders/TvSender.cs:line 367
   at Ombi.Core.Senders.TvSender.SendToSonarr(ChildRequests model, SonarrSettings s) in /home/runner/work/Ombi/Ombi/src/Ombi.Core/Senders/TvSender.cs:line 256
   at Ombi.Core.Senders.TvSender.Send(ChildRequests model) in /home/runner/work/Ombi/Ombi/src/Ombi.Core/Senders/TvSender.cs:line 52
ahaverty commented 6 months ago

I'd a similar in my logs when trying to even view a movie "Object reference not set to an instance of an object."

I logged out and back in, and can now view/request again.