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Ombi-app / Ombi

Want a Movie or TV Show on Plex/Emby/Jellyfin? Use Ombi!
http://ombi.io
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iOS app reports wrong server version. #5100

Closed jhawk44 closed 2 months ago

jhawk44 commented 3 months ago

Summary

Others in the subreddit have reported this, seems to be affecting Android as well. I was unable to connect with the mobile app this morning. I troubleshooted my account, which was not the cause. I noticed that was a ways behind on updates (sorry, I don't recall the exact version I was on before). I downloaded the current x64 version as of 3-24-24. Upon installation and replacement of my backed up db files, I am still unable to connect. Though now it tells me that my server version is wrong.

Per recommendations of others on reddit, I attempted to delete the app, re-install it, then use the QR code to log in the first time. This does not resolve the issue. I have my users leveraging the web version for now, but most REALLY prefer the mobile client. Please let me know if there is anything I can do to help.

Ombi Version

4.43.14

What platform(s) does this occur on?

Windows

What database are you using?

SQLite (Default)

Relevant log output

No response

Yob42 commented 3 months ago

Same

Groodles commented 3 months ago

I have the same issue but with 4.43.5 (Latest Stable)

OptimiStick commented 3 months ago

Same, running version 4.43.5 , http with :port defined , no reverse proxy / SSL. IOS app reports wrong server version, browser works fine.

Starstrike commented 3 months ago

App updates should be available in the stores that fix this issue.

anon1y4012 commented 2 months ago

I'm having the same issue, up to date on both server and iOS client side. Any thoughts?

OptimiStick commented 2 months ago

I'm having the same issue, up to date on both server and iOS client side. Any thoughts?

the updated client app fixed my issue.

anon1y4012 commented 2 months ago

I'm having the same issue, up to date on both server and iOS client side. Any thoughts?

the updated client app fixed my issue.

Yeah, doesn't do anything for me. Uninstalled, reinstalled, etc.

Neither the QR, nor the URL works.

tidusjar commented 2 months ago

Send me your Ombi url to tidusjar@gmail.com

anon1y4012 commented 2 months ago

Apologies, this was simply a port forwarding issue. Don't be like me, check your ports.

OptimiStick commented 2 months ago

Glad you got it fixed!