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email notification test failing #5126

Closed jhmc93 closed 17 hours ago

jhmc93 commented 2 days ago

Summary

I keep getting an error when testing the notifications for my emails my logs are below: Screenshot 2024-07-03 132834

Ombi Version

4.43.5

What platform(s) does this occur on?

Docker

What database are you using?

SQLite (Default)

Relevant log output

No response

tidusjar commented 2 days ago

Are you sure that your settings are correct for your email provider? e.g ports are correct?

jhmc93 commented 2 days ago

I'm using google so I've set up it using the 2fa app password as documented and the right port which is 587 and host which is smtp.gmail.com

tidusjar commented 2 days ago

I just set it up using GMail to ensure nothing has broke and it's working for me.

The test will fail if there are no admin users with an email address (Check the user management page). But it's working for me using the following: image

jhmc93 commented 2 days ago

Do u have 2FA on your gmail?, here’s my setup: IMG_0791 IMG_0790

tidusjar commented 2 days ago

Yes, 2fa is also setup. Try changing your email sender to match your username. As something could be blocked on the google side as it looks like your spoofing another address

jhmc93 commented 2 days ago

I will drop you a message later, to tell you the results, as right now I have to go out, so that’s why my screenshots in my last post where off my phone. But I’ll be back in contact in about an hour

jhmc93 commented 2 days ago

I'm still having the same problem. I'm wondering if it could be pfsense blocking it? I don't think it is pfsense as ive checked the pfsense logs and everything is going through, Ill try it without pfsense though but im still having the same problem

UPDATE: can confirm it's not pfsense

jhmc93 commented 2 days ago

here are the logs off ombi:

      2024-07-03 15:42:21.336 +00:00 [INF] Default Quartz.NET properties loaded from embedded resource file

2024-07-03 15:42:21.381 +00:00 [INF] Initialized Scheduler Signaller of type: Quartz.Core.SchedulerSignalerImpl 2024-07-03 15:42:21.381 +00:00 [INF] Quartz Scheduler created 2024-07-03 15:42:21.381 +00:00 [INF] RAMJobStore initialized. 2024-07-03 15:42:21.382 +00:00 [INF] Quartz Scheduler 3.6.2.0 - 'DefaultQuartzScheduler' with instanceId 'NONCLUSTERED' initialized 2024-07-03 15:42:21.382 +00:00 [INF] Using thread pool 'Quartz.Simpl.DefaultThreadPool', size: 10 2024-07-03 15:42:21.382 +00:00 [INF] Using job store 'Quartz.Simpl.RAMJobStore', supports persistence: False, clustered: False 2024-07-03 15:42:21.382 +00:00 [INF] JobFactory set to: Ombi.Schedule.IoCJobFactory 2024-07-03 15:42:21.426 +00:00 [INF] Scheduler DefaultQuartzScheduler$_NON_CLUSTERED started. 2024-07-03 15:42:29.699 +00:00 [ERR] Failed executing DbCommand (0ms) [Parameters=[], CommandType='"Text"', CommandTimeout='30'] INSERT OR IGNORE INTO EFMigrationsHistory (MigrationId,ProductVersion) VALUES('20191103205133_Inital', '2.2.6-servicing-10079'); 2024-07-03 15:44:00.509 +00:00 [ERR] Something bad happened, ErrorMiddleware caught this System.InvalidOperationException: Cannot return null from an action method with a return type of 'Microsoft.AspNetCore.Mvc.IActionResult'. at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.EnsureActionResultNotNull(ObjectMethodExecutor executor, IActionResult actionResult) at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfIActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.gAwaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.gAwaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeFilterPipelineAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.gAwaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Routing.EndpointMiddleware.gAwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger) at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext) at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider) at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult) at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context) at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context) at Ombi.ApiKeyMiddlewear.Invoke(HttpContext context) in /home/runner/work/Ombi/Ombi/src/Ombi/Middleware/ApiKeyMiddlewear.cs:line 58 at Ombi.ErrorHandlingMiddleware.Invoke(HttpContext context) in /home/runner/work/Ombi/Ombi/src/Ombi/Middleware/ErrorHandlingMiddlewear.cs:line 30 2024-07-03 15:44:52.032 +00:00 [INF] Default Quartz.NET properties loaded from embedded resource file 2024-07-03 15:44:52.076 +00:00 [INF] Initialized Scheduler Signaller of type: Quartz.Core.SchedulerSignalerImpl 2024-07-03 15:44:52.076 +00:00 [INF] Quartz Scheduler created 2024-07-03 15:44:52.076 +00:00 [INF] RAMJobStore initialized. 2024-07-03 15:44:52.076 +00:00 [INF] Quartz Scheduler 3.6.2.0 - 'DefaultQuartzScheduler' with instanceId 'NONCLUSTERED' initialized 2024-07-03 15:44:52.077 +00:00 [INF] Using thread pool 'Quartz.Simpl.DefaultThreadPool', size: 10 2024-07-03 15:44:52.077 +00:00 [INF] Using job store 'Quartz.Simpl.RAMJobStore', supports persistence: False, clustered: False 2024-07-03 15:44:52.077 +00:00 [INF] JobFactory set to: Ombi.Schedule.IoCJobFactory 2024-07-03 15:44:52.121 +00:00 [INF] Scheduler DefaultQuartzScheduler$_NON_CLUSTERED started. 2024-07-03 15:46:19.431 +00:00 [ERR] StatusCode: Unauthorized, Reason: Unauthorized, RequestUri: https://plex.tv/users/sign_in.json 2024-07-03 15:46:19.494 +00:00 [ERR] StatusCode: Unauthorized, Reason: Unauthorized, RequestUri: https://plex.tv/pms/servers.xml 2024-07-03 15:46:58.873 +00:00 [ERR] StatusCode: Unauthorized, Reason: Unauthorized, RequestUri: https://plex.tv/users/sign_in.json 2024-07-03 15:46:58.932 +00:00 [ERR] StatusCode: Unauthorized, Reason: Unauthorized, RequestUri: https://plex.tv/pms/servers.xml 2024-07-03 15:47:13.874 +00:00 [ERR] StatusCode: Unauthorized, Reason: Unauthorized, RequestUri: https://plex.tv/users/sign_in.json 2024-07-03 15:47:13.946 +00:00 [ERR] StatusCode: Unauthorized, Reason: Unauthorized, RequestUri: https://plex.tv/pms/servers.xml 2024-07-03 15:47:33.456 +00:00 [ERR] Exception when attempting to send an email System.TimeoutException: The operation has timed out. at MailKit.Net.SocketUtils.Connect(String host, Int32 port, IPEndPoint localEndPoint, Int32 timeout, CancellationToken cancellationToken) at MailKit.MailService.ConnectNetwork(String host, Int32 port, CancellationToken cancellationToken) at MailKit.Net.Smtp.SmtpClient.Connect(String host, Int32 port, SecureSocketOptions options, CancellationToken cancellationToken) at Ombi.Notifications.GenericEmailProvider.SendAdHoc(NotificationMessage model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/GenericEmailProvider.cs:line 100 2024-07-03 15:47:33.457 +00:00 [WRN] Exception when testing Email Notifications System.TimeoutException: The operation has timed out. at MailKit.Net.SocketUtils.Connect(String host, Int32 port, IPEndPoint localEndPoint, Int32 timeout, CancellationToken cancellationToken) at MailKit.MailService.ConnectNetwork(String host, Int32 port, CancellationToken cancellationToken) at MailKit.Net.Smtp.SmtpClient.Connect(String host, Int32 port, SecureSocketOptions options, CancellationToken cancellationToken) at Ombi.Notifications.GenericEmailProvider.SendAdHoc(NotificationMessage model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/GenericEmailProvider.cs:line 100 at Ombi.Controllers.V1.External.TesterController.Email(EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi/Controllers/V1/External/TesterController.cs:line 300 2024-07-03 15:47:52.973 +00:00 [ERR] Exception when attempting to send an email System.TimeoutException: The operation has timed out. at MailKit.Net.SocketUtils.Connect(String host, Int32 port, IPEndPoint localEndPoint, Int32 timeout, CancellationToken cancellationToken) at MailKit.MailService.ConnectNetwork(String host, Int32 port, CancellationToken cancellationToken) at MailKit.Net.Smtp.SmtpClient.Connect(String host, Int32 port, SecureSocketOptions options, CancellationToken cancellationToken) at Ombi.Notifications.GenericEmailProvider.SendAdHoc(NotificationMessage model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/GenericEmailProvider.cs:line 100 2024-07-03 15:47:52.974 +00:00 [WRN] Exception when testing Email Notifications System.TimeoutException: The operation has timed out. at MailKit.Net.SocketUtils.Connect(String host, Int32 port, IPEndPoint localEndPoint, Int32 timeout, CancellationToken cancellationToken) at MailKit.MailService.ConnectNetwork(String host, Int32 port, CancellationToken cancellationToken) at MailKit.Net.Smtp.SmtpClient.Connect(String host, Int32 port, SecureSocketOptions options, CancellationToken cancellationToken) at Ombi.Notifications.GenericEmailProvider.SendAdHoc(NotificationMessage model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/GenericEmailProvider.cs:line 100 at Ombi.Controllers.V1.External.TesterController.Email(EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi/Controllers/V1/External/TesterController.cs:line 300 2024-07-03 15:47:54.037 +00:00 [ERR] Exception when attempting to send an email System.TimeoutException: The operation has timed out. at MailKit.Net.SocketUtils.Connect(String host, Int32 port, IPEndPoint localEndPoint, Int32 timeout, CancellationToken cancellationToken) at MailKit.MailService.ConnectNetwork(String host, Int32 port, CancellationToken cancellationToken) at MailKit.Net.Smtp.SmtpClient.Connect(String host, Int32 port, SecureSocketOptions options, CancellationToken cancellationToken) at Ombi.Notifications.GenericEmailProvider.SendAdHoc(NotificationMessage model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/GenericEmailProvider.cs:line 100 2024-07-03 15:47:54.037 +00:00 [WRN] Exception when testing Email Notifications System.TimeoutException: The operation has timed out. at MailKit.Net.SocketUtils.Connect(String host, Int32 port, IPEndPoint localEndPoint, Int32 timeout, CancellationToken cancellationToken) at MailKit.MailService.ConnectNetwork(String host, Int32 port, CancellationToken cancellationToken) at MailKit.Net.Smtp.SmtpClient.Connect(String host, Int32 port, SecureSocketOptions options, CancellationToken cancellationToken) at Ombi.Notifications.GenericEmailProvider.SendAdHoc(NotificationMessage model, EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi.Notifications/GenericEmailProvider.cs:line 100 at Ombi.Controllers.V1.External.TesterController.Email(EmailNotificationSettings settings) in /home/runner/work/Ombi/Ombi/src/Ombi/Controllers/V1/External/TesterController.cs:line 300 2024-07-03 15:47:57.137 +00:00 [ERR] StatusCode: Unauthorized, Reason: Unauthorized, RequestUri: https://plex.tv/users/sign_in.json 2024-07-03 15:47:57.205 +00:00 [ERR] StatusCode: Unauthorized, Reason: Unauthorized, RequestUri: https://plex.tv/pms/servers.xml 2024-07-03 16:03:45.588 +00:00 [ERR] Something bad happened, ErrorMiddleware caught this System.InvalidOperationException: Cannot return null from an action method with a return type of 'Microsoft.AspNetCore.Mvc.IActionResult'. at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.EnsureActionResultNotNull(ObjectMethodExecutor executor, IActionResult actionResult) at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfIActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.gAwaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.gAwaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeFilterPipelineAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.gAwaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Routing.EndpointMiddleware.gAwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger) at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext) at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider) at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult) at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context) at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context) at Ombi.ApiKeyMiddlewear.Invoke(HttpContext context) in /home/runner/work/Ombi/Ombi/src/Ombi/Middleware/ApiKeyMiddlewear.cs:line 58 at Ombi.ErrorHandlingMiddleware.Invoke(HttpContext context) in /home/runner/work/Ombi/Ombi/src/Ombi/Middleware/ErrorHandlingMiddlewear.cs:line 30 2024-07-03 16:03:51.494 +00:00 [ERR] Something bad happened, ErrorMiddleware caught this System.InvalidOperationException: Cannot return null from an action method with a return type of 'Microsoft.AspNetCore.Mvc.IActionResult'. at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.EnsureActionResultNotNull(ObjectMethodExecutor executor, IActionResult actionResult) at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfIActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.gAwaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.gAwaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeFilterPipelineAsync() --- End of stack trace from previous location --- at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.gAwaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope) at Microsoft.AspNetCore.Routing.EndpointMiddleware.g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger) at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext) at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider) at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult) at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context) at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context) at Ombi.ApiKeyMiddlewear.Invoke(HttpContext context) in /home/runner/work/Ombi/Ombi/src/Ombi/Middleware/ApiKeyMiddlewear.cs:line 58 at Ombi.ErrorHandlingMiddleware.Invoke(HttpContext context) in /home/runner/work/Ombi/Ombi/src/Ombi/Middleware/ErrorHandlingMiddlewear.cs:line 30

tidusjar commented 2 days ago

Error is there at the bottom

User 'jhmc931' has no email address set on their user profile.

jhmc93 commented 2 days ago

It’s not the error. That was a test one to see if it was pfsense, for the one I’ve posted on this issue board is a different machine. With only one user. What I showed in previous screenshots. So nothing to do with that error u said. As I updated my logs with the actual machine in my previous post. As I posted the wrong machine. U know on your docker do u use a volume or a bind for ombi configs? :)

jhmc93 commented 1 day ago

Can anyone help if not I’ll just have to try something else

tidusjar commented 1 day ago

The original error just indicates that it timed out while talking to the SMTP provider. I cannot reproduce this and is likely an environmental issue with Ombi talking to that SMTP server.

jhmc93 commented 17 hours ago

Solved: Turns out it was my vpn (Surfshark). I had an idea to pass through the server bypassing my vpn and it all worked, thanks for your help