Withdrawal Amount Haven't Recieved

OmniLayer / omniwallet

Omni Protocol Hybrid Web-Wallet

https://www.omniwallet.org

GNU Affero General Public License v3.0

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Withdrawal Amount Haven't Recieved #1775

Closed MMoiz300 closed 3 years ago

MMoiz300 commented 4 years ago

I withdraw my USDT from my Binance wallet to BTC mistakenly via Omni. Now my 105$ amount is deducted along with 5$ transaction charges and the recipient only received 0.6$. please assist.

I can send all details of transaction.

kylelew18 commented 3 years ago

follow. same issue here

achamely commented 3 years ago

@MMoiz300 @kylelew18 if you can access the private key of the BTC address the funds were sent to you can manually recover them (see support.omniwallet.org for recovery instructions). If you do not have access to the receiving address private key then your only option is to ask the receiving platform if they are willing to recover the funds for you.