I've gotten reports from a few users saying they think all arrival times are scheduled, or that they can't tell the real-time from schedule. After explaining it to them, it makes sense, so I think we just need to do a better job at documenting the behavior in the app store listing and in the Help intent.
My response to user:
Alexa does differentiate between the two, although it’s very subtle and not as easy to tell as the visual indicator in the app. All times in Alexa are real-time unless the words “according to the schedule” are added to the end of the sentence.
So, this is real-time:
• Route 5 to Downtown is arriving in 5 and 15 minutes
…and the scheduled version:
• Route 5 to Downtown is arriving in 5 and 15 minutes according to the schedule
If only one of the two is scheduled, it will break them up:
• Route 5 to Downtown is arriving in 5 minutes
• Route 5 to Downtown is arriving in 15 minutes according to the schedule
Summary:
I've gotten reports from a few users saying they think all arrival times are scheduled, or that they can't tell the real-time from schedule. After explaining it to them, it makes sense, so I think we just need to do a better job at documenting the behavior in the app store listing and in the Help intent.
My response to user: