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OneSignal / OneSignal-DotNet-SDK

OneSignal is a free push notification service for mobile apps. This plugin makes it easy to integrate your .NET app with OneSignal. https://onesignal.com
MIT License
16 stars 5 forks source link

[question]:Is onesignal dot net dead? #69

Closed developer9969 closed 11 months ago

developer9969 commented 11 months ago

How can we help?

Hi One signal seems to be one of the leading provider in the field , however when it comes to .net , there is hardly any support.

Is this nuget dead? iOS does not work at all and questions there seems to be just forgotten.

Hey - onesignal are you there?

Code of Conduct

shepherd-l commented 11 months ago

We are still supporting the OneSignal-DotNet-SDK

What issues are you seeing on iOS? We published a new 5.0.2 release to fix iOS builds, let us know if you're still having issues

developer9969 commented 11 months ago

@shepherd-l thanks for the update.I will try the latest build.we are evaluating Onesignal for our Maui priojects but we are concerned by the lack of response or very delayed responses on people questions. Does paid version get a different response time?

shepherd-l commented 11 months ago

We try our best to respond to everyone promptly and are urgently working through issues with the 5.0.0 version.

Any issues raised on GitHub across all SDKs are handled by the SDK team.

We have a customer support team and dedicated services available. You can contact the support team on our website: https://onesignal.com/contact

Customer Support plans are listed here under “Customer Support”

TedMobile commented 11 months ago

@shepherd-l the point I was making is that for 3 or more weeks there was total radio silence on issues that are showstoppers, and as a business is worrying , if something goes wrong , we need acknowledgment and feedback -

I hope you understand where I am coming from . Regarding support if I am on a paid plan will this issue be looked at immediately as opposed to a free plan?

emawby commented 11 months ago

@TedMobile We do understand your frustration and are working to respond to Github issues promptly. The level of support plan does not affect the speed that we address these issues on Github.