Open yosuke-nakayama opened 5 months ago
Hi. I have the same issue.
I'm also seeing the same issue - or at least something related. It seems like Android users aren't showing up in the list of users on OneSignal (sorted by 'last seen').
Hi. Any information or solutions to this problem? I have a similar situation in my project. We have lost 35% of subscriptions since the update (3 months). Before the update, the number of subscriptions was practically constant
@yosuke-nakayama @vasilich6107 @jagged91 @pnwk112 Thanks for reporting this issue.
We haven't been able to reproduce this issue but are continuing to look into it. Please provide the following details which will help us narrow down the cause:
OneSignal.login
?
@pnwk112, a specific question on this:
We have lost 35% of subscriptions since the update (3 months). Before the update, the number of subscriptions was practically constant
Do you mean you are seeing 35% decrease in new subscribers? Or a 35% decrease in your totals (including existing subscribers).
@yosuke-nakayama @vasilich6107 @jagged91 @pnwk112 Is this still an issue for you?
Hi @jkasten2 I'm not checking it frequently) So I have no idea)
Upgrading to the latest versions seems to fix the issue.
I'm still getting this with Android on 5.1.3 with some users.
@jkasten2 This may be the same issue I am having here: https://github.com/OneSignal/OneSignal-Flutter-SDK/issues/890
I attached a detailed log if you want to take a look at that.
I am here because of same issue as well
What happened?
SDK 5.0.4
Steps to reproduce?
What did you expect to happen?
Not Subscribed
users increase The number of subscribers is also decreasing. Not all users can subscribeI checked this link, but none of it was applicable. https://documentation.onesignal.com/docs/all-users-are-shown-as-not-subscribed
There was no problem with the 3.x version. It happened after an update. All implementation requirements of the migration guide are met.
OneSignal Flutter SDK version
5.0.4
Which platform(s) are affected?
Relevant log output
No response
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