Open GinsGins opened 2 years ago
We see the same crashes in our Firebase Crashlytics in Google Play build on Fire HD 8, Fire HD 8 Plus, Fire HD 10 (2019, 2021). OneSignal SDK: 3.0.2 Unity: 2020.3.36f1
@GinsGins The OneSignal SDK wasn't compatible with FireOS 7 until OneSignal-Unity-SDK 3.0.0.
@gadzilka Do you see this issue still if you update to the latest OneSignal-Unity-SDK 3.x.x SDK or 5.x.x SDK? if you do let us know what logcat entries you get, such as what was posted above.
Description:
Environment
Steps to Reproduce Issue:
Anything else: Error Message: 12-03 09:20:57.971 +0000 576 1137 W ActivityManager: Background start not allowed: service Intent { act=com.amazon.device.messaging.intent.RECEIVE cat=[com.DefaultCompany.AppName] flg=0x10 pkg=com.DefaultCompany.AppName cmp=com.DefaultCompany.AppName/com.onesignal.ADMMessageHandler (has extras) } to com.DefaultCompany.AppName/com.onesignal.ADMMessageHandler from pid=14235 uid=10188 pkg=com.DefaultCompany.AppName startFg?=false 12-03 09:20:57.974 +0000 14235 14235 D AndroidRuntime: Shutting down VM 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: FATAL EXCEPTION: main 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: Process: com.DefaultCompany.AppName, PID: 14235 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: java.lang.RuntimeException: Unable to start receiver com.onesignal.ADMMessageHandler$Receiver: java.lang.IllegalStateException: Not allowed to start service Intent { act=com.amazon.device.messaging.intent.RECEIVE cat=[com.DefaultCompany.AppName] flg=0x10 pkg=com.DefaultCompany.AppName cmp=com.DefaultCompany.AppName/com.onesignal.ADMMessageHandler (has extras) }: app is in background uid UidRecord{4b00121 u0a188 RCVR idle change:uncached procs:1 seq(0,0,0)} 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: at android.app.ActivityThread.handleReceiver(ActivityThread.java:3415) 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: at android.app.ActivityThread.access$1200(ActivityThread.java:207) 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1670) 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: at android.os.Handler.dispatchMessage(Handler.java:106) 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: at android.os.Looper.loop(Looper.java:193) 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: at android.app.ActivityThread.main(ActivityThread.java:6740) 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: at java.lang.reflect.Method.invoke(Native Method) 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:493) 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:858) 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: Caused by: java.lang.IllegalStateException: Not allowed to start service Intent { act=com.amazon.device.messaging.intent.RECEIVE cat=[com.DefaultCompany.AppName] flg=0x10 pkg=com.DefaultCompany.AppName cmp=com.DefaultCompany.AppName/com.onesignal.ADMMessageHandler (has extras) }: app is in background uid UidRecord{4b00121 u0a188 RCVR idle change:uncached procs:1 seq(0,0,0)} 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: at android.app.ContextImpl.startServiceCommon(ContextImpl.java:1613) 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: at android.app.ContextImpl.startService(ContextImpl.java:1568) 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: at android.content.ContextWrapper.startService(ContextWrapper.java:664) 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: at android.content.ContextWrapper.startService(ContextWrapper.java:664) 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: at com.amazon.device.messaging.ADMMessageReceiver.onReceive(ADMMessageReceiver.java:118) 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: at android.app.ActivityThread.handleReceiver(ActivityThread.java:3406) 12-03 09:20:57.975 +0000 14235 14235 E AndroidRuntime: ... 8 more
My investigation: I found this similar issue in your android sdk: https://github.com/OneSignal/OneSignal-Android-SDK/issues/890 which was fixed for your android sdk with this commit (commit that added support for FireOS 7): https://github.com/OneSignal/OneSignal-Android-SDK/pull/1184 which if i understand implements the adm message handler job base, In the unity sdk i didn't see those changes, could that be the case, that support for fire OS 7 was not yet added in your unity SDK?