[question]: getIdAsync is returning null with latest SDK

[rikinshah23]

How can we help?

I am using version "react-native-onesignal": "^5.1.3",

Initializing the OneSignal SDK in App.js in my React-native application like so:

useEffect(() => {
    StatusBar.setBarStyle('dark-content');
    //OneSignal Init Code
    OneSignal.initialize(cloudFunctionConfig.OneSignalAppID);
  }, []);

I am using getIdAsync and getOnesignalId functions and it always returning null

hasOptedIn always comes as true so that part is working.

getTokenAsync also returns the value.

useEffect(() => {
    async function setPlayerId() {
      try {
        if (!OneSignal) {
          console.log('OneSignal is not initialized');
          return;
        }
        console.log('OneSignal', OneSignal);

        OneSignal.login(user?.uid);
        OneSignal.User.pushSubscription.optIn();

        const hasOptedIn =
          await OneSignal.User.pushSubscription.getOptedInAsync();
        console.log('hasOptedIn', hasOptedIn);

        const onesignalId = await OneSignal.User.getOnesignalId();
        console.log('onesignalId', onesignalId);
        const playerId = await OneSignal.User.pushSubscription.getIdAsync();

        console.log(
          'getPushSubscriptionId',

          await OneSignal.User.pushSubscription.getIdAsync(),
          await OneSignal.User.pushSubscription.getTokenAsync(),
          await OneSignal.User.pushSubscription.getOptedInAsync(),
        );

        console.log('playerId', playerId);
      } catch (error) {
        console.log('setPlayerId error', error);
      } finally {
        setEffect2Done(true);
      }
    }
    setPlayerId();
  }, [user, loadingUser]);

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[wneild]

Experiencing the same thing with 5.1.3 and the latest release 5.2.0. Works fine with 5.1.0.

[nan-li]

Hi @rikinshah23 and @wneild are you seeing this on both iOS and Android?

[blackshadev]

Experiencing the same thing with 5.2.0 on android. It seems to work fine on iOS.

Also I reverted back to 5.0.0 and using the sync version of the API , I also cannot see the notificationId anymore.

[emanusantos]

same issue here with latest releases. any updates on this?

[jdmoliner]

Same issue here with 5.2.1. This is my code:

useEffect(() => {
    const initialize = async () => {

      // OneSignal Initialization
      OneSignal.initialize(Constants.expoConfig.extra.oneSignalAppId);
      OneSignal.Notifications.requestPermission(true);
      console.log("requestPermission:");
      OneSignal.Notifications.addEventListener("click", (event) => {
        console.log("OneSignal: notification clicked:", event);
      });
      OneSignal.Notifications.addEventListener("foregroundWillDisplay", (event) => {
        event.getNotification().display();
      });
      OneSignal.Notifications.addEventListener("permissionChange", (granted) => {
        console.log("OneSignal: permission changed:", granted);
        fetchAndSendSubscriptionInfo();
      });

      const fetchAndSendSubscriptionInfo = async () => {
        try {
          const subId = await OneSignal.User.pushSubscription.getIdAsync();
          console.log("subId:", subId); // <----- here I get null
          if (subId) await updateSubscriptionToken(subId);
        } catch (error) {
          console.error("Error fetching subscription info:", error);
        }
      };
      fetchAndSendSubscriptionInfo();
    };

    initialize();
  }, []);

[jkasten2]

To help debug the issue can provide the following details?

1. Is the User and Subscription being shown on the OneSignal dashboard?

2. Can you enable OneSignal Verbose logging and share the log with us?

   OneSignal.Debug.setLogLevel(LogLevel.Verbose);

   • For Android share the logcat, for iOS start your app from Xcode and share the runtime log.

[VBarzionov]

In my case (Android, OneSignal 5.1, 5.2) getIdAsync() returns NULL after very first run after app install.

OneSignal.initialize(ONESIGNAL_APP_ID);
OneSignal.Notifications.requestPermission(true).then(
  granted => {
    if (granted) {
      const subscriptionId = OneSignal.User.pushSubscription.getIdAsync();
      // if Android13+ subscriptionId NOT NULL  => system asks for perms
      // else NULL first time
  }
});

[midhunevolvier]

Experiencing the same thing with 5.2.2, any updates on this?

[mtebele]

In my case, users who installed our app with OneSignal v4 and then updated it to the version with OneSignal v5 are not receiving notifications until they open the app. So, we cannot reach users who automatically updated the app!

We need an urgent solution.

[vipul-dm]

Experiencing the same with version 5.1.3 Is there any Solution to this yet as OneSignal ID is returning null only on the initial app installation, but it works correctly on subsequent app launches after quitting.