Internal: Server error: KazooTimeoutError('Connection time-out')

[marioeo94]

Good morning,

I was testing the openEO library in Python, so as to download some data, but I obtained an error (KazooTimeoutError) and I do not why.

This is the code I used:

import openeo import os

Set proxy settings as environment variables

os.environ['HTTP_PROXY'] = 'http://xxxx.xxx.xx:yyyy'

os.environ['HTTPS_PROXY'] = 'http://xxxx.xxx.xx:yyyy'

connection = openeo.connect("openeo.dataspace.copernicus.eu") connection.authenticate_oidc()

Main directory where this Python script is located

base_dir = os.path.dirname(file)

Directory where outputs are saved

output_image = os.path.join(base_dir, 'OUTPUT')

Main directory where this Python script is located

base_dir = os.path.dirname(file)

Directory where outputs are saved

output_image = os.path.join(base_dir, 'OUTPUT');

cube = connection.load_collection( "SENTINEL2_L2A", spatial_extent={"west": 3.75, "east": 4.08, "south": 51.29, "north": 51.39}, temporal_extent=["2022-05-07", "2022-05-14"], bands=["B04", "B03", "B02"], )

cube.download(output_image + os.path.sep + 'test.tiff')

Error

And the error is the following:

Authorized successfully Authenticated using device code flow. Traceback (most recent call last): File "e:\test_openeo\test.py", line 33, in cube.download(output_image + os.path.sep + 'test.tiff') File "C:\Users\Down\miniconda3\envs\openeo\Lib\site-packages\openeo\rest\datacube.py", line 2118, in download return self._connection.download(cube.flat_graph(), outputfile, validate=validate) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\Down\miniconda3\envs\openeo\Lib\site-packages\openeo\rest\connection.py", line 1585, in download response = self.post( ^^^^^^^^^^ File "C:\Users\Down\miniconda3\envs\openeo\Lib\site-packages\openeo\rest\connection.py", line 249, in post return self.request("post", path=path, json=json, allow_redirects=False, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\Down\miniconda3\envs\openeo\Lib\site-packages\openeo\rest\connection.py", line 788, in request return _request() ^^^^^^^^^^ File "C:\Users\Down\miniconda3\envs\openeo\Lib\site-packages\openeo\rest\connection.py", line 781, in _request return super(Connection, self).request( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "C:\Users\Down\miniconda3\envs\openeo\Lib\site-packages\openeo\rest\connection.py", line 187, in request self._raise_api_error(resp) File "C:\Users\Down\miniconda3\envs\openeo\Lib\site-packages\openeo\rest\connection.py", line 207, in _raise_api_error raise OpenEoApiError( openeo.rest.OpenEoApiError: [500] Internal: Server error: KazooTimeoutError('Connection time-out') (ref: r-24051087d2734a57ad57ca85238c1ea9)

Many thanks in advance for your help.

[jdries]

Hi, this is not a client issue, but a server issue, and should now be solved, please reopen if still a problem!