OpenAdaptAI / OpenAdapt

AI-First Process Automation with Large ([Language (LLMs) / Action (LAMs) / Multimodal (LMMs)] / Visual Language (VLMs)) Models
https://www.OpenAdapt.AI
MIT License
828 stars 108 forks source link

Industry: freight/logistics #157

Open abrichr opened 1 year ago

abrichr commented 1 year ago

How can we enable the freight industry to automate repetitive tasks?

This involves:

  1. Identifying specific use cases relevant to the power generation/transmission/distribution industry (i.e. job positions, associated tasks, and relevant software applications)
  2. Creating recordings involving one or more relevant applications, and implementing tests for corresponding completions:

Relevant links:

https://www.freightquote.com/how-to-ship-freight/bill-of-lading/

Most obvious is order entry. Tens of thousands of people each day enter hundreds of thousands of bills of lading (eg. https://www.freightquote.com/how-to-ship-freight/bill-of-lading/ ) manually into their TMS system (eg. http://magnustech.com/wp-content/uploads/2020/11/Ordering-Process.png)

There's similar manual work entering carrier quote and invoice documents into their TMS.

gawnecoding commented 1 year ago

There are a few hundred thousand trucking companies with <10 trucks. There is a very long tail of software providers in this space, but the most important piece of software is the (Transportation Management System). The most common is a spreadsheet, but here are some of the top vendors:

Although technology is dramatically improving, small carrier and brokers still can't afford to properly integrate with many of their partners. They have neither the technical expertise in house, nor the financial means to build all of these integrations. As a result they're reliant on their software vendors' roadmap to slowly build out integrations and offer them at a low enough cost.

There are a number of documents that a trucking company needs to consume from shippers/brokers in the lifecycle of an order:

These documents are received in physical form or via email attachment and need to get into the carriers' TMS (and other software). Note that in many cases the shipper/broker will have their own web portal that trucking companies must visit to download these documents or provide track & trace updates on the status of the order.

In lieu of vendors building this capability, it would be helpful for a trucking company if they didn't have to rely on their vendors, they could simply 'teach' OpenAdapt to extract data from document images and enter it into their TMS via the UI. Similarly when working with shipper/broker portals they could love to 'teach' OpenAdapt to copy+paste track and trace information back and forth between systems.

In a world of data silos we should be able to empower the non-technical trucking company to solve their own problems without throwing more labor at the problem.