We have the two ganglion boards to match with the EEG Headband and BLE112 dongles.
OpenBCI_GUI is installed and seems to run without any problems, it is only when I click on to connect to the Ganglion Board via the dongle, neither of the devices seem to appear.
Perhaps important to mention, I am using a USB-C to USB-A converter to insert the dongle.
I did my best to follow the posts in this forum but couldn't sort out the issue.
I imagine it is not the hardware which is problematic as neither of the boards seem discoverable via bluetooth but perhaps a problem with the Mac compatibility.
P.S. I updated the Ganglion Board drivers, and unfortunately it didn't solve the issue.
We are running a time-sensitive project so a fast response would be much appreciated.
Expected
In a perfect world, what do you expect to happen:
Boards are detected by the OpenBCI_GUI
Operating System and Version
I am running into this problem with a MacBook Pro, System MacOS Sonoma 14.4.1 (23E224)
GUI Version
The version is displayed on startup and at the top of every Console Log.
OpenBCI_GUI v5.2.2
Are you running the downloaded app or from Processing/VSCode?
The downloaded app
Type of OpenBCI Board
Ganglion
Console Log and Screenshots
Paste any relevant text from the console window here, as well as any helpful screenshots of the GUI.
Problem
We have the two ganglion boards to match with the EEG Headband and BLE112 dongles. OpenBCI_GUI is installed and seems to run without any problems, it is only when I click on to connect to the Ganglion Board via the dongle, neither of the devices seem to appear. Perhaps important to mention, I am using a USB-C to USB-A converter to insert the dongle. I did my best to follow the posts in this forum but couldn't sort out the issue. I imagine it is not the hardware which is problematic as neither of the boards seem discoverable via bluetooth but perhaps a problem with the Mac compatibility.
P.S. I updated the Ganglion Board drivers, and unfortunately it didn't solve the issue.
We are running a time-sensitive project so a fast response would be much appreciated.
Expected
In a perfect world, what do you expect to happen: Boards are detected by the OpenBCI_GUI
Operating System and Version
I am running into this problem with a MacBook Pro, System MacOS Sonoma 14.4.1 (23E224)
GUI Version
The version is displayed on startup and at the top of every Console Log.
OpenBCI_GUI v5.2.2
Are you running the downloaded app or from Processing/VSCode?
The downloaded app
Type of OpenBCI Board
Ganglion
Console Log and Screenshots
Paste any relevant text from the console window here, as well as any helpful screenshots of the GUI.