Closed openctitest closed 8 months ago
Hello! Can you indicate which triggers you have?
I'm not sure exactly what information you need here, on the main instance of opencti I have a live stream set to public with no filters applied
Can you provide the stream events that are just before the timestamp of your error?
Can you also indicates if you have triggers ? Triggers can be found by following these steps:
Thanks for the info. I do not see any stream events and there are no triggers
Hi,
About stream events, you don't have any in your redis? If you have redis-insight, you can view all events on the platform.
@openctitest is this issue still needed?
closed for no activity
Description
Data synchronization not completing between main opencti instance and sub instances
Environment
Reproducible Steps
We have 3 clusters of OpenCTI, one is the main and two are secondary. The main runs a data data sharing stream and the two secondary have ingests set up. The synchronization starts but is not completing. At the time it stops the following error is seen in the logs:
ERR [OPENCTI-MODULE] Error executing notification manager (live) | category=APP error{"context":{"category":"business", "http_status":500, "reason":"No representative extractor available of User"}, "message":"Unsupported operation","name":"Unsupported operation","name":"UnsupportedError","stack":"UnsupportedError: Unsupported operation\n at error (/opt/opencti/build/src/config/errors.js:8:10)\n at UnsupportedError (/opt/opencti/build/src/config/errors.js:76:51) ... at processingLoop (/opt/opencti/build/src/database/redis.ts:67:13)"} timestamp=2023-08-09T11:48:47.324Z version=5.9.5
Expected Output
Expect synchronization to occur
Actual Output
Synchronization is not completing
Additional information