Audio playback error when turning of Display

[Jeltel]

Just updated to 1.95.3 on my Fusion Zbox AD-10. Using it with a Marantz SR5003 Surround amplifier and a Sony Bravia TV.

When turning the tv on or off (effectively the display of the Zbox) the audio stream stops. No sound is heard, even after restarting the playback of a file (Music/Video). Only restarting the Zbox solves the problem, until the TV is turned off or on again.

This issue wasn't in the 1.95.2 beta.

[mh348]

Same Issue on my HP Micro Server.. A post on the Openelec forums suggests it has something to do with the screen saver.

[Jeltel]

Thanks. Topic on openelec: http://openelec.tv/forum/68-audio/33937-1953-fusion-64bit-movie-has-no-audio-after-waking-up-from-screensaver

It is similar and probably the same.

[kobik]

Thought I was the only one :) Same here with Fusion E350 connected with HDMI. It seems to me too that it's something to do with XBMC idling for a long time while the TV is off. Will add logs next time it would happen.

[jeffgolden]

I am brand new to openELEC and I am having the same / similar issue on my Zbox AD-10 with an Onkyo HT-R390. When I switch to another component (a blu-ray player) connected via HDMI and switch right back, I haven't tested it after a delay, the sounds stays active. When I switch to my TV (connected via component to TV/Optical to HT-R390) and come back right away the sound is dead. I don't have the screensaver on so I don't know what happens in that case. I am running 1.95.3 Fusion.

Edit: Power Cycling the HT-R390 causes sound to work again.

[brettcallanan]

I can confirm the same issue on the ASUS E35M1-I Deluxe. This has been an issue for awhile since upgrading to 1.95.3 Fusion.

[dustindt]

Same here on my Denon 1712. Power cycling the AVR or Zotac AD10 fixes the issue.

[dikov]

The problem comes with beta versions. On Fusion 1.0.2 sound persists after switch on/off of TV. But with OE 2.0 betas the problem is evident (tested on Fusion and Generic). I fix it by unplugging HDMI cable from TV and plugging it back. So there is no need to reboot OE. Hence, the problem is that OE and a TV loose audio stream handshaking. Strange since video stream is alive.

[schumi2004]

Confirmed.

Hardware Zotac AD02 Fusion E350 Build r110xx

Didn't had this problems when running build 10853

It can be reproduced by switching TV input channel or turn off / on TV.

[cpengr]

I have the same problem as the OP describes. Note that it also occurs if I start the XBMC machine before turning on the TV (whether via wake-on-lan, or by pressing the power button--which makes WOL much less useful).

IIRC, this problem did not happen in 1.95.2 (that is 2.0 Beta 2); I think it started with Beta 3. (I can't seem to downgrade to Beta 2 to verify this, though.) It does persist in Beta 4.

Hardware: Zotac AD02 Fusion E350 Connected to Samsung UN46C7000 HDTV directly, via HDMI

[ngjoisbcw]

Not fixed in 1.95.4. Turning off the TV or changing the signal source (i.e. from HDMI to another) will render audio with 0db. Unplugging the hdmi cable and replugging it back solves it or power cycling the htpc. I hope they will fix this sooner. The principal user of my htpc is my 5yar old daughter :) I think I'll revert back to 1.95.2.

[schumi2004]

For the people compiling there own build. It's not a fix but more a temporarily solution and that is to downgrade fglrx package back to 12.3 http://openelec.tv/forum/68-audio/34424-sound-vanishes-switching-between-xbmc-and-tv#34473

[dikov]

schumi2004, Thank for the hint! I recompiled Fusion x64 and it works no problem!

[jonkristian]

Same issue here on generic pvr.

[nadimm]

Same issue. HP Proliant Microserver N40L Generic 1.95.4 over hdmi to Sony TV

Happens when display is turned off i.e. put on standby. Screensaver doesn't seem to create a problem.

[simonk83]

Same problem here, Zotac AD04.

Is this scheduled to be fixed in the next release does anyone know? Sounds like a simple fix if it's just a case of rolling back to fglrx 12.3 (though I don't compile my own so I'll need to wait for the next beta)...

[sraue]

@ all who build byself, can you test our last builds which contains the 12.6 beta driver? regarding the changelog it should be solved there, but i am not sure.

another thing to test: aticonfig -i /etc/X11/xorg-fglrx.conf --acpi-services=off via ssh and switch off the TV/receiver for longer, does this help?

[sraue]

same problem reported here: https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1001842 regarding this the beta driver should work

[dikov]

From where should I take the build?

[simonk83]

srau: "another thing to test: aticonfig -i /etc/X11/xorg-fglrx.conf --acpi-services=off via ssh and switch off the TV/receiver for longer, does this help?"

I've tried this, then switched my TV to another input for a bit. Normally this would cause loss of sound when I switch back to the HTPC, but this time the sound remains. The big test will be when I turn off the TV and Receiver overnight, so I'll report back then.

[simonk83]

Nope, scratch that, didn't help unfortunately :(

[simonk83]

"@ all who build byself, can you test our last builds which contains the 12.6 beta driver? regarding the changelog it should be solved there, but i am not sure."

Can anyone confirm this?

[nadimm]

Apparently 12.6 fixes the issue...

https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1001842/comments/10

[simonk83]

Ok, and I assume that'll be included in 1.99.1? Still scheduled for release in 4 days?

Getting a bit old having to reboot the box everytime I go to use it :)

[dikov]

@sraue Where I can get "our last builds"? They are not available from http://sources.openelec.tv/tmp/image/ anymore.

[schumi2004]

@dikov you need to compile them yourself. http://wiki.openelec.tv/index.php?title=Compile_from_source

[simonk83]

Soooo, can this issue be marked as fixed and closed?

[sraue]

if the OP (original poster) can confirm its fixed, then this can be closed. some testbuilds you can find here: http://sources.openelec.tv/tmp/image/test/

[schumi2004]

At least the problem for me is gone, don't know for OP? For me issue is resolved.

[kobik]

Same here, seems fixed on r11429

[sraue]

thanks, will close now, if the problem still exist please open a new report

[cttttt]

Using http://sources.openelec.tv/tmp/image/test/OpenELEC_PVR-Fusion.x86_64-devel-20120704202017-r11493.tar.bz2, all of the issues I was observing are gone. Switching outputs as well as turning the TV off and back on give no issues. Thanks!

[dikov]

Just checked Fusion-PVR Version. Bug is gone. Thanks a lot!

[simonk83]

It hasn't fixed it for me, Fusion 10959 :(

[cttttt]

The Fusion 10959 build is actually months old--check the date stamp. Only the Fusion PVR builds in that directory are actually up to date. Give the latest one of them a try and report back. If you still see problems, try to include:

• the version number that pops up when you boot openelec.
• exactly what you do to make the problem happen, starting from booting openelec.

[simonk83]

Ah, good. I assumed they were up to date with the fix as Sraue linked to them. I don't run PVR so I guess I'll just wait.

[Jeltel]

Fixed in 1.95.5 :) Thanks.

[simonk83]

Still not working for me. :(

Running 1.95.5

I turn on the box and all is fine (sound, video, everything). This remains fine until I turn off both the TV and receiver (I have the TV into the receiver, and the Zotac AD04 into the receiver. The receiver outputs all sound). The Zotac remains on 24/7.

Upon turning the TV and receiver on again when I come to watch something, there's zero sound and the receiver indicates it's not seeing a signal at all. Nothing I do helps until I reboot the Zotac.

[simonk83]

Other's on the forums have the issue still as well, so it's not just me ;)

http://openelec.tv/forum/68-audio/40070-re-sound-vanishes-switching-between-xbmc-and-tv

[schumi2004]

@simonk83 are you using the test builds provide by Stephan?

Don't think it made it to latest beta yet

[simonk83]

Hi schumi,

No, I assumed it was merged into 1.95.5....

If that's not the case then is there a test build for Fusion (none PVR) that I can try?