[Windows7] Kinect V2 open fail

[charles-lo]

Currently, I'm successful to building and running the protonect. But I fail to run it with Kinect V2 when setting UsbControl::setIrInterfaceState. The driver seems installed successfully. following is the error log from protonect. Would you have any advice?

error logs: [Freenect2DeviceImpl] opening... [UsbControl::claimInterfaces(IrInterfaceId)] failed! libusb error -12: LIBUSB_ERROR_NOT_SUPPORTED [Freenect2DeviceImpl] closing... [Freenect2DeviceImpl] deallocating usb transfer pools... [Freenect2DeviceImpl] closing usb device... [Freenect2DeviceImpl] closed [Freenect2DeviceImpl] failed to open Kinect v2 @3:1! no device connected or failure opening the default one!

or

[Freenect2DeviceImpl] opening... [UsbControl::setIrInterfaceState] failed! libusb error -5: LIBUSB_ERROR_NOT_FOUND [Freenect2DeviceImpl] closing... [Freenect2DeviceImpl] releasing usb interfaces... [UsbControl::releaseInterfaces(IrInterfaceId)] failed! libusb error -5: LIBUSB_ERROR_NOT_FOUND [Freenect2DeviceImpl] deallocating usb transfer pools... [Freenect2DeviceImpl] closing usb device... [Freenect2DeviceImpl] closed [Freenect2DeviceImpl] failed to open Kinect v2 @3:1! no device connected or failure opening the default one!

[floe]

Do you also have the official drivers installed? I would assume that they don't play well with libfreenect2.

[charles-lo]

I verified libfreenect2 in windows7. MS offical drivers for Kinect v2 cannot be installed in windows7. It is also a reason I try to use libfreenect2.

[larshg]

Hi,

What usb 3.0 controller are you using - and what driver version? If not the newest try update it.

Lars

[charles-lo]

The PC I used is ASUS ESC500G3 with Intel® C226 Chipset. The USB3.0 controller is provided by Intel® C226 Chipset. http://ark.intel.com/products/75522/Intel-DH82C226-PCH The driver I installed is libusbK (v3.0.6.0) as libfreenect2 project readme.txt suggested

[larshg]

Maybe you can update the driver for the usb 3.0 controller - don't know if this link can help http://www.intel.com/p/en_US/support/highlights/sftwr-prod/usb3ehcd Also something about Intel® USB 3.0 eXtensible Host Controller Driver.

Its fine with the libusbK, but that is not for the controller afaik :)

I have seen other post about having trouble with intel USB aswell :(

[floe]

Is this still an issue?

[DrFuzzy]

Same problem here (libusb error -6: LIBUSB_ERROR_BUSY) in Ubuntu 14.04:

delk@Darwin:~/libfreenect2/examples/protonect$ sudo ./bin/Protonect [Freenect2Impl] enumerating devices... [Freenect2Impl] 11 usb devices connected [Freenect2Impl] found valid Kinect v2 @1:10 with serial 503XXXXXXX42 [Freenect2Impl] found 1 devices [Freenect2DeviceImpl] opening... [UsbControl::claimInterfaces(IrInterfaceId)] failed! libusb error -6: LIBUSB_ERROR_BUSY [Freenect2DeviceImpl] closing... [Freenect2DeviceImpl] deallocating usb transfer pools... [Freenect2DeviceImpl] closing usb device... [Freenect2DeviceImpl] closed [Freenect2DeviceImpl] failed to open Kinect v2 @1:10! no device connected or failure opening the default one!

lsusb lists:

delk@Darwin:~/libfreenect2/examples/protonect$ lsusb Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 006 Device 002: ID 046d:c018 Logitech, Inc. Optical Wheel Mouse Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 001 Device 010: ID 045e:02d8 Microsoft Corp. Bus 001 Device 009: ID 045e:02d9 Microsoft Corp. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

Any ideas?

[floe]

According to the lsusb output, you don't have an USB 3 controller at all? Also, if there is indeed an USB 3 controller present, try upgrading to a kernel >= 3.16.

[a-m-p-m]

Hello,

Do I have to have a USB 3.0 controller to communicate with Kinect for Xbox One using libfreenect2 ? If so, is this limitation on the side of the Kinect device or on the side of libfreenect2 ?

I would like to acquire depth and IR frames only. I think this would be possible to do via a USB 2.0 connection. I am working with Ubuntu (12.04/14.04).

Thanks

[christiankerl]

USB3 is required and it won't work without

[floe]

To clarify, this is a hardware limitation. The bandwidth of USB 2 is just not sufficient for the raw data stream. Closing.

[deepmeng]

hi,I have the same question too.just like this: C:\Users\benjamin>E:\pro_VS\libfreenect2-master\examples\protonect\bin\Debug\Protonect.exe [Freenect2Impl] enumerating devices... [Freenect2Impl] 10 usb devices connected [Freenect2Impl] failed to open Kinect v2 @3:4! [Freenect2Impl] found valid Kinect v2 @3:4 with serial 500344540242 [Freenect2Impl] found 1 devices [Freenect2DeviceImpl] opening... [UsbControl::claimInterfaces(IrInterfaceId)] failed! libusb error -12: LIBUSB_ERROR_NOT_SUPPORTED [Freenect2DeviceImpl] closing... [Freenect2DeviceImpl] deallocating usb transfer pools... [Freenect2DeviceImpl] closing usb device... [Freenect2DeviceImpl] closed [Freenect2DeviceImpl] failed to open Kinect v2 @3:4! no device connected or failure opening the default one! you can see ,the OS is win8 , I have the K4W2 installed,I made the project just as the "ReadMe",I have no ideas now.

[floe]

You need to use an USB3 controller, as stated above.

[deepmeng]

yes,I used the USB3.0 .now ,it has been solved ,follow : https://github.com/OpenKinect/libfreenect2/issues/105#issuecomment-95313200 ,thank you all the same.

[1andres1]

Hi Im having the same problem on Mac 64 mac :/Applications/Processing.app/Contents/Java/core/library:/Users/imac/Documents/Processing 3/libraries/openkinect_processing/library:/Applications/Processing.app/Contents/MacOS/v2/mac Found path: /Users/imac/Documents/Processing 3/libraries/openkinect_processing/library/v2/mac/ Init Kinect2 [Freenect2Impl] enumerating devices... [Freenect2Impl] 10 usb devices connected [Freenect2Impl] found valid Kinect v2 @253:6 with serial 020846141747 [Freenect2Impl] found 1 devices 1 Device Connected! [OpenCLDepthPacketProcessor::listDevice] devices: 0: Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz (CPU)[Intel] 1: ATI Radeon HD 5750 (GPU)[AMD] [OpenCLDepthPacketProcessor::init] selected device: ATI Radeon HD 5750 (GPU)[AMD] Devce: 0 [Freenect2Impl] enumerating devices... [Freenect2Impl] 10 usb devices connected [Freenect2Impl] found valid Kinect v2 @253:6 with serial 020846141747 [Freenect2Impl] found 1 devices [Freenect2DeviceImpl] opening... [Freenect2DeviceImpl] closing... [Freenect2DeviceImpl] deallocating usb transfer pools... [Freenect2DeviceImpl] closing usb device... [UsbControl::claimInterfaces(IrInterfaceId)] failed! libusb error -3: LIBUSB_ERROR_ACCESS [Freenect2DeviceImpl] closed [Freenect2DeviceImpl] failed to open Kinect v2 @253:6! no device connected or failure opening the default one!