"There was an error during cups operation: success"

[guillaumesoucy94]

Describe the bug "There was an error during cups operation: success" when adding a remote printer using LPR. In cups webGUI, I'd entered the same printer address than in the Linux Mint add printer GUI, nothing happens when clicking "Continue". The page just get reloaded.

To Reproduce Steps to reproduce the behavior on CUPS webGUI:

1. Go to 'Add printers'
2. Fill with info
3. Click continue
4. nothing happens.

Steps to reproduce the behavior on Linux Mint add printers:

1. Go to 'Add printers'
2. Fill with info
3. Click continue
4. "There was an error during cups operation: success".

Expected behavior On both Linux GUI and CUPS webGUI, the select driver interface supposed to show up.

Screenshots

System Information:

• OS and its version: Linux Mint 21.3 x64
• CUPS version 2.4.1

Additional context I did search and, there was similar issues but not exactly what covering my problem. I do have 3 other printers on the system. Since few time, I do have the same error when adding other printers as well.

[zdohnal]

Hi,

please turn on CUPS debugging, reproduce the issue and upload the logs here with .txt suffix. See "REPORTING_ISSUES.md" for more info.

[guillaumesoucy94]

Hello,

Sorry for the delays.

When reproducing the issue, it only writes lines in access_log , nothing in error_log .

access_log.txt

It also affects another computer, in the same way.

Guillaume

Edit

Should l recreate the issue as this one has been closed as no activity for a while?

Edit 2

There is another issue, and it seems to be a timeout when it's time to fetch a list of drivers. However, the thread ends with the reporter who can't reproduce the issue due to a hard disk failure and being forced to perform an OS fresh install.

Heres the link: https://github.com/OpenPrinting/cups/issues/641

[guillaumesoucy94]

Is that issue can be reopened? I still have an issue.