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OpenPrinting / system-config-printer

Graphical user interface for CUPS administration
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Bug: 'server-error-internal-error' when Applying Wifi driver to a Canon SELPHY. #210

Closed Greatnessguru closed 3 years ago

Greatnessguru commented 3 years ago

Bug: 'server-error-internal-error' when Applying Wifi driver to a Canon SELPHY.

Using: system-config-printer 1.5.15.plus_in_uris. Help > About: system-config-printer 1.5.15 Add > Select Device > Network Printer: Canon SELPHY CP1300(192.168.0.1) Description: IPP network printer via DNS-SD Connection: IPP network printer via DNS-SD Forward Describe Printer: as expected. Apply "CUPS server error There was an error during the CUPS operation: 'server-error-internal-error'" OK Back Enter device URI: ipp://CP13005d5dd8.local:631/ipp/print Connection: Driverless IPP (ipp/print) Forward Describe Printer: as expected. Apply "CUPS server error There was an error during the CUPS operation: 'server-error-internal-error'"

Greatnessguru commented 3 years ago

CUPS 2.2.10, Raspberry Pi OS.

zdohnal commented 3 years ago

Hi,

thank you for reporting the issue - would you mind providing CUPS logs? The manual is here.

Your trigger is 'adding print queue via system-config-printer'.

zdohnal commented 3 years ago

And please don't use testing versions of system-config-printer. Are you able to reproduce with normal system-config-printer from repos?

Greatnessguru commented 3 years ago

I have just now reverted back to the stock 1.5.11 system-config-printer. It loads more runtime things than I had, I guess.

Greatnessguru commented 3 years ago

I just now reproduced the same Bug error the same two times as before.

On Mon, Jan 25, 2021 at 2:16 AM Eddie Maddox greatnessguru@gmail.com wrote:

I have just now reverted back to the stock 1.5.11 system-config-printer. It loads more runtime things than I had, I guess.

zdohnal commented 3 years ago

Please provide cups logs, the steps how to do it are in the link from my first comment.

Greatnessguru commented 3 years ago

E [25/Jan/2021:02:21:22 -0500] [CGI] Unable to create PPD file: No IPP attributes. E [25/Jan/2021:02:22:20 -0500] [CGI] Unable to create PPD file: No IPP attributes. E [25/Jan/2021:02:22:20 -0500] copy_model: empty PPD file E [25/Jan/2021:02:22:20 -0500] [Client 33] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/Canon-SELPHY-CP1300-WiFi) from localhost. E [25/Jan/2021:02:22:30 -0500] [CGI] Unable to create PPD file: No IPP attributes. E [25/Jan/2021:02:22:30 -0500] copy_model: empty PPD file E [25/Jan/2021:02:22:30 -0500] [Client 36] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/Canon-SELPHY-CP1300-WiFi) from localhost. E [25/Jan/2021:02:23:00 -0500] [CGI] Unable to create PPD file: No IPP attributes. E [25/Jan/2021:02:23:27 -0500] [CGI] Unable to create PPD file: No IPP attributes. E [25/Jan/2021:02:23:27 -0500] copy_model: empty PPD file E [25/Jan/2021:02:23:27 -0500] [Client 41] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/printer) from localhost. E [25/Jan/2021:02:23:37 -0500] [CGI] Unable to create PPD file: No IPP attributes. E [25/Jan/2021:02:23:37 -0500] copy_model: empty PPD file E [25/Jan/2021:02:23:37 -0500] [Client 36] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/printer) from localhost.

Greatnessguru commented 3 years ago

I used nano to set Loglevel to debug2. Do I need to restart CUPS for it to take effect?

E [25/Jan/2021:03:31:00 -0500] [CGI] Unable to create PPD file: No IPP attributes. E [25/Jan/2021:03:31:25 -0500] [CGI] Unable to create PPD file: No IPP attributes. E [25/Jan/2021:03:31:25 -0500] copy_model: empty PPD file E [25/Jan/2021:03:31:25 -0500] [Client 63] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/Canon-SELPHY-CP1300-2) from localhost. E [25/Jan/2021:03:31:35 -0500] [CGI] Unable to create PPD file: No IPP attributes. E [25/Jan/2021:03:31:35 -0500] copy_model: empty PPD file E [25/Jan/2021:03:31:35 -0500] [Client 66] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/Canon-SELPHY-CP1300-2) from localhost. E [25/Jan/2021:03:32:24 -0500] [CGI] Unable to create PPD file: No IPP attributes. E [25/Jan/2021:03:32:37 -0500] [CGI] Unable to create PPD file: No IPP attributes. E [25/Jan/2021:03:32:37 -0500] copy_model: empty PPD file E [25/Jan/2021:03:32:37 -0500] [Client 71] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/printer) from localhost. E [25/Jan/2021:03:32:47 -0500] [CGI] Unable to create PPD file: No IPP attributes. E [25/Jan/2021:03:32:47 -0500] copy_model: empty PPD file E [25/Jan/2021:03:32:47 -0500] [Client 66] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/printer) from localhost. E [25/Jan/2021:03:33:24 -0500] [CGI] Unable to create PPD file: No IPP attributes. E [25/Jan/2021:03:33:24 -0500] copy_model: empty PPD file E [25/Jan/2021:03:33:24 -0500] [Client 76] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/printer) from localhost. E [25/Jan/2021:03:33:34 -0500] [CGI] Unable to create PPD file: No IPP attributes. E [25/Jan/2021:03:33:34 -0500] copy_model: empty PPD file E [25/Jan/2021:03:33:34 -0500] [Client 66] Returning IPP server-error-internal-error for CUPS-Add-Modify-Printer (ipp://localhost/printers/printer) from localhost.

zdohnal commented 3 years ago

Do you see the printer via lpinfo -v?

Can you add the print queue via lpadmin?

$ lpadmin -p test -v ipp://CP13005d5dd8.local:631/ipp/print -m driverless:ipp://CP13005d5dd8.local:631/ipp/print -E
Greatnessguru commented 3 years ago

pi@raspberrypi:~ $ lpinfo -v network http network socket direct vnc:/ network ipps network beh file cups-brf:/ network ipp network lpd direct hp network https direct hpfax network dnssd://Canon%20SELPHY%20CP1300._ipp._tcp.local/?uuid=8c6b4304-4b0f-4943-b7d9-7438b75d5dd8 network ipp://CP13005d5dd8.local:631/ipp/print pi@raspberrypi:~ $ lpadmin -p test -v ipp://CP13005d5dd8.local:631/ipp/print -m driverless:ipp://CP13005d5dd8.local:631/ipp/print -E lpadmin: Unable to open PPD "/tmp/01fbb600ef051": Missing PPD-Adobe-4.x header on line 0. pi@raspberrypi:~ $

zdohnal commented 3 years ago

Ok, so it is not a s-c-p bug. The device is accessible on the network, but creating a driverless queue fails for some reason (printer bug or driver bug). Please report to cups-filters project.