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OpenPrinting / system-config-printer

Graphical user interface for CUPS administration
GNU General Public License v2.0
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Weird UI behavior when addprint off LAN using Ubuntu MATE 21.10 #248

Closed yhilgjff closed 2 years ago

yhilgjff commented 2 years ago

When using a fully patched 21.10 system and adding a LAN printer via it's IP, the response is very weird. See enclosed picture.

PS: I believe this problem has been happening since AT LEAST 20.04.

ProblemType: Bug ApportVersion: 2.20.11-0ubuntu71 Architecture: amd64 CasperMD5CheckResult: unknown CurrentDesktop: MATE DistroRelease: Ubuntu 21.10 InstallationDate: Installed on 2020-08-29 (437 days ago) InstallationMedia: Ubuntu-MATE 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Lpstat: device for xeroxofficetq1: ///dev/null device for C405: ///dev/null device for Xerox-CommonXCPT: socket://10.11.0.249:9100 MachineType: System manufacturer System Product Name Package: system-config-printer 1.5.15-0ubuntu2 PackageArchitecture: all Papersize: letter PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Xerox-CommonXCPT.ppd', '/etc/cups/ppd/C405.ppd', '/etc/cups/ppd/xeroxofficetq1.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Xerox-CommonXCPT.ppd: Permission denied grep: /etc/cups/ppd/C405.ppd: Permission denied grep: /etc/cups/ppd/xeroxofficetq1.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-20-generic root=/dev/mapper/vgubuntu--mate-root ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.13.0-20.20-generic 5.13.14 RebootRequiredPkgs: Error: path contained symlinks. Tags: impish Uname: Linux 5.13.0-20-generic x86_64 UpgradeStatus: Upgraded to impish on 2021-10-14 (26 days ago) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 12/02/2020 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 5809 dmi.board.asset.tag: Default string dmi.board.name: TUF X470-PLUS GAMING dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5809:bd12/02/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:skuSKU:rvnASUSTeKCOMPUTERINC.:rnTUFX470-PLUSGAMING:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: System manufacturer

yhilgjff commented 2 years ago

addprinter

zdohnal commented 2 years ago

Hi @daniellasalle ,

I can't reproduce the behavior - but those entries are supposed to be found network printers, it would be great if you could verify what's the output of lpinfo -l -v. Then please start system-config-printer with --debug option and start capturing logs like:

$ system-config-printer --debug &> log.txt

then go to the window where you see the issue and click on many entries (I need to see data which are under several entries to be have chance of understanding).

Then do close system-config-printer and attach the file here.

Thank you in advance!

N0rbert commented 2 years ago

Downstream bug-report is at https://bugs.launchpad.net/bugs/1949654 .

zdohnal commented 2 years ago

No reply for two months, closing.