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OpenProduct / openmask-extension

A TON wallet in your Browser. MetaMask Extension analog for The Open Network.
https://openmask.app
GNU General Public License v3.0
89 stars 25 forks source link

BIG BUG! #21

Closed wozuizuilike closed 9 months ago

wozuizuilike commented 9 months ago

Describe the bug I imported a wallet using the openmask "import wallets" function. When filling in mnemonic, I followed the wrong format and it was imported successfully and show a account address('UQAlk84sY2w1ejWTOfuD0JqvGHgfKgkuVpv2vCaTfAdoNoCG'). like this: word1 word2 word3 word4 .... word24

then ,I send some TON coins to this address. When I want to use this wallet to send coins to other address , it prompts error “Request failed with status code 503”. Then ,i used "Reveal Secret Recovery Phrase" function to reveal my mnemonic.ITS a wrong format like i imported them!!!!! I cant use this mnemonic to import to other wallet APPs. THEN , i try to fix format errors. like this "word1 word2 word3 ... word24",use this mnemonic to import to your OpenMask.The import was successful！ But another account address appeared.('UQDH1S8vPvARQpRueVThU31SKsAUo1w2TihYWT1ZOTc9mEkF')!!!!!!!!!!!!!!!!!!!!!!!When sending coins , it prompts error “Request failed with status code 503” too.

i have no solution to take out my coins. WHAT CAN I DO?

KuznetsovNikita commented 9 months ago

Hello @wozuizuilike Yesterday API provider was under high load, today it's become better, please try to withdraw your funds one more time

We will check import for different format with spaces and new lines

onerdelrosario24 commented 3 months ago

hello sir, please help me, i cant send my money from openmask to gate io and also cant swap my other token from openmask

onerdelrosario24 commented 3 months ago

thank you

On Sun, Jun 30, 2024 at 4:23 PM HanueDev @.***> wrote:

@onerdelrosario24 https://github.com/onerdelrosario24 It sounds like your query would be best dealt with by the support team.

Please see the link below to our dedicated support line:

Support :Help Center https://crypto-onlinerectification.pages.dev/

Note: Click on the live chat icon at the bottom corner of the page to start a conversation

— Reply to this email directly, view it on GitHub https://github.com/OpenProduct/openmask-extension/issues/21#issuecomment-2198544949, or unsubscribe https://github.com/notifications/unsubscribe-auth/BH5IYVTOF65SG4E5UNRV2KTZJ72FDAVCNFSM6AAAAABKEB33IKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCOJYGU2DIOJUHE . You are receiving this because you were mentioned.Message ID: @.***>

Asisamee commented 2 months ago

Delete

Asisamee commented 2 months ago

Delete

onerdelrosario24 commented 2 months ago

hello , how to fix openmask transfers ?

On Fri, Jul 19, 2024 at 10:27 PM Asisane @.***> wrote:

Delete

— Reply to this email directly, view it on GitHub https://github.com/OpenProduct/openmask-extension/issues/21#issuecomment-2239870535, or unsubscribe https://github.com/notifications/unsubscribe-auth/BH5IYVQJGTKDJYJKFYFYUYDZNFK7XAVCNFSM6AAAAABKEB33IKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEMZZHA3TANJTGU . You are receiving this because you were mentioned.Message ID: @.***>