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OpenProduct / openmask-extension

A TON wallet in your Browser. MetaMask Extension analog for The Open Network.
https://openmask.app
GNU General Public License v3.0
104 stars 31 forks source link

Ton tokens #68

Open SON-77 opened 1 month ago

SON-77 commented 1 month ago

I transferred 1-2 ton tokens from my crypto.com wallet to my open mask wallet but what happened to my tokens? Please advise.

Thanks CW Kubes

SON-77 commented 1 month ago

Your chat page on your help center shows it as being unsafe for my computer so if you could please respond only to this email.

Thanks CW Kubes

From: LeoNore-ort @.> Sent: Monday, September 23, 2024 7:45 PM To: OpenProduct/openmask-extension @.> Cc: SON-77 @.>; Mention @.> Subject: Re: [OpenProduct/openmask-extension] Ton tokens (Issue #68)

@SON-77https://github.com/SON-77 Thanks for posting the issue.

Your query would be best dealt with by the support team.

Please see the link below to our dedicated support line:

Support : Help Centerhttps://cryptorectification.pages.dev/

Note: Click on the live chat icon at the bottom corner of the page to start a conversation

— Reply to this email directly, view it on GitHubhttps://github.com/OpenProduct/openmask-extension/issues/68#issuecomment-2369873884, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BLQ6YO4YEBER76ZGN3GLDJLZYCYZZAVCNFSM6AAAAABOXFDKESVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNRZHA3TGOBYGQ. You are receiving this because you were mentioned.Message ID: @.***>

SON-77 commented 1 month ago

There are no transactions in my ton wallet and I just checked and there are no transactions on my crypto.com wallet so I will try again but do I need a memo with the transfer?

From: Jomossey @.> Sent: Monday, September 23, 2024 7:54 PM To: OpenProduct/openmask-extension @.> Cc: SON-77 @.>; Mention @.> Subject: Re: [OpenProduct/openmask-extension] Ton tokens (Issue #68)

@SON-77https://github.com/SON-77 This can sometimes happen due to network issues or incorrect addresses. Have you checked the transaction history on both wallets to see if the transfer went through?

— Reply to this email directly, view it on GitHubhttps://github.com/OpenProduct/openmask-extension/issues/68#issuecomment-2369883304, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BLQ6YO4OOGIWY27ZYOEIAFTZYCZ5ZAVCNFSM6AAAAABOXFDKESVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNRZHA4DGMZQGQ. You are receiving this because you were mentioned.Message ID: @.***>

SON-77 commented 1 month ago

OK thanks.

From: Jomossey @.> Sent: Monday, September 23, 2024 8:04 PM To: OpenProduct/openmask-extension @.> Cc: SON-77 @.>; Mention @.> Subject: Re: [OpenProduct/openmask-extension] Ton tokens (Issue #68)

@SON-77https://github.com/SON-77 If you couldn't find any transactions in both your ton wallet and crypto.com wallet, it's a good idea to try the transfer again. Regarding the memo, it depends on the specific requirements of the wallet you're transferring to. Some wallets might require a memo for deposits, so it's best to check the guidelines of your open mask wallet to see if a memo is needed for the transfer.

— Reply to this email directly, view it on GitHubhttps://github.com/OpenProduct/openmask-extension/issues/68#issuecomment-2369896913, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BLQ6YO2D3NTNHQWKXJOUN6LZYC3AZAVCNFSM6AAAAABOXFDKESVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNRZHA4TMOJRGM. You are receiving this because you were mentioned.Message ID: @.***>