Certain videos imported crash Openshot

SirLuigi5528 commented 3 years ago

Describe the bug Certain videos I try to import crash the software for no reason. The video is no different to the ones that usually work. (I can give download to video(s) causing said issue)

Steps to reproduce the behavior:

Go to 'Import Files'
Import video
Repeat step 2 until bug happens
See error

Expected behavior I expect the video to not crash the software when importing it.

System Details

OpenShot Version: 2.6.1-dev
libopenshot Version: 0.2.7-dev
Platform: Windows-10-10.0.19041
Processor: Intel64 Family 6 Model 165 Stepping 3, GenuineIntel
Machine: AMD64
Python version: 3.8.9
Qt5 version: 5.15.2
PyQt5 version: 5.15.4
Qt Detected Languages: ['en-US']
LANG Environment Variable:
LOCALE Environment Variable:
Daily Build: Verified issue still exists in daily build: http://github.com/OpenShot/openshot-qt/releases/download/OpenShot-v2.6.1-dev-daily-8289-21597c8a-73c519f0-x86_64.exe

Log Files

openshot-qt.log (92 KB)
libopenshot.log (112 KB)

Exception / Stacktrace No stacktrace found in log files

Screenshots (Optional) https://twitter.com/ProfessorFlea/status/1437081619408510980?s=20

speedytechdev commented 3 years ago

Hi @SirLuigi5528 , if you could send the video also please that would be great. Since I believe it could be caused by it. The only thing concerning me is it random or can you reproduce it every time? I just need to double-check you have tried the daily build?

Thank You and enjoy the rest of your day. Speedytechlive - Support Team

SirLuigi5528 commented 3 years ago

Hello, and yes I can. I can reproduce this glitch every time without fail. I do not know of why though. I will also send a few others These other videos also did cause this bug. Yes, I have tried the daily build and even the debug mode in the preferences menu but it always crashes without fail.

https://user-images.githubusercontent.com/75645478/133100507-267a88a1-e4d3-4913-aafd-4c144b96622e.mp4

https://user-images.githubusercontent.com/75645478/133100619-0ba7cfcd-6295-4d48-9edb-d6044e45007d.mp4

https://user-images.githubusercontent.com/75645478/133100648-bedb1dd9-edc8-4d6d-b01e-55941f332d6a.mp4

Sorry about the videos being kinda random but these were the ones that keep causing the crashing issue please do not mind their randomness.

Hope this helps out!

speedytechdev commented 3 years ago

This is very odd. I thought it would be some odd video format. I'm happy to mark this as a bug and someone from our dev team can check it out for you. Thank you for bringing up this bug. They will contact you if they need any more info.

Thank You and enjoy the rest of your day. Speedytechlive - Support Team

SirLuigi5528 commented 3 years ago

I know right! Okay thank you and enjoy the rest of your day too.

SirLuigi5528 commented 3 years ago

ISSUE RESOLVED:

Needed to use HandBrake

megabugman commented 3 years ago

I confirm the issue. opening the 3 files leads to an immediate crash. Other video editors do not crash. Nice bug. Please re-open and investigate!

SirLuigi5528 commented 3 years ago

It was not a bug, it was a problem with how Openshot opened the videos. See screenshots: resolve issue

Running the video through HandBrake and adjusting the settings fixes the videos to load onto Openshot.

DanPinGF commented 2 years ago

I'm having a similar problem. The crashes seem to be dangerous from what I'm looking at the problem reports; some of my video files induce a heap corruption immediately upon import. That can produce security exploits. Started happening since 2.6.1 [Stable]. Probably an unsupported frame resolution?

Version=1
EventType=APPCRASH
EventTime=132797508595332070
ReportType=2
Consent=1
UploadTime=132797508611332202
ReportStatus=268435456
ReportIdentifier=880cc6dd-c8f6-48bf-96fa-ca8e964e8f55
IntegratorReportIdentifier=020733e7-2e86-4a99-a28e-ed7744746e5a
Wow64Host=34404
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AppSessionGuid=000064b8-0001-000b-5d5d-7359a1cad701
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TargetAppVer=2021//04//12:15:27:50!5cf15!openshot-qt.exe
BootId=4294967295
ServiceSplit=3312701640
TargetAsId=9514
UserImpactVector=806368048
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=37a85f9d71009b3e13ea35ea345f2967
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Sig[2].Name=Application Timestamp
Sig[2].Value=607466f6
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_ea52
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.22000.282
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=b594bedc
Sig[6].Name=Exception Code
Sig[6].Value=c0000374
Sig[7].Name=Exception Offset
Sig[7].Value=PCH_68_FROM_ntdll+0x00000000000A3EB4
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.22000.2.0.0.768.101
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DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=e000
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=e000927d4247faea3974d8a30ffea269
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LoadedModule[234]=C:\Program Files\OpenShot Video Editor\lib\PyQt5\libxslt-1.dll
LoadedModule[235]=C:\Program Files\OpenShot Video Editor\lib\PyQt5\Qt5Positioning.dll
LoadedModule[236]=C:\Program Files\OpenShot Video Editor\lib\PyQt5\Qt5Qml.dll
LoadedModule[237]=C:\Program Files\OpenShot Video Editor\lib\PyQt5\Qt5WebChannel.dll
LoadedModule[238]=C:\Program Files\OpenShot Video Editor\lib\PyQt5\Qt5Sensors.dll
LoadedModule[239]=C:\Program Files\OpenShot Video Editor\lib\PyQt5\Qt5Quick.dll
LoadedModule[240]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[241]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.22000.120_none_9d947278b86cc467\COMCTL32.dll
LoadedModule[242]=C:\Program Files\OpenShot Video Editor\lib\PyQt5\Qt5QmlModels.dll
LoadedModule[243]=C:\Program Files\OpenShot Video Editor\lib\PyQt5\libwoff2common.dll
LoadedModule[244]=C:\Program Files\OpenShot Video Editor\lib\PyQt5\QtNetwork-cpython-38.dll
LoadedModule[245]=C:\Program Files\OpenShot Video Editor\lib\PyQt5\QtWebKit-cpython-38.dll
LoadedModule[246]=C:\Program Files\OpenShot Video Editor\lib\PyQt5\QtPrintSupport-cpython-38.dll
LoadedModule[247]=C:\Program Files\OpenShot Video Editor\imageformats\qsvg.dll
LoadedModule[248]=C:\Program Files\OpenShot Video Editor\Qt5Svg.dll
LoadedModule[249]=C:\Program Files\OpenShot Video Editor\imageformats\qgif.dll
LoadedModule[250]=C:\Program Files\OpenShot Video Editor\imageformats\qicns.dll
LoadedModule[251]=C:\Program Files\OpenShot Video Editor\imageformats\qico.dll
LoadedModule[252]=C:\Program Files\OpenShot Video Editor\imageformats\qjpeg.dll
LoadedModule[253]=C:\Program Files\OpenShot Video Editor\imageformats\qtga.dll
LoadedModule[254]=C:\Program Files\OpenShot Video Editor\imageformats\qwbmp.dll
LoadedModule[255]=C:\WINDOWS\system32\dwrite.dll
LoadedModule[256]=C:\WINDOWS\system32\d3d9.dll
LoadedModule[257]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[258]=C:\WINDOWS\system32\dataexchange.dll
LoadedModule[259]=C:\WINDOWS\system32\twinapi.appcore.dll
LoadedModule[260]=C:\WINDOWS\SYSTEM32\textinputframework.dll
LoadedModule[261]=C:\WINDOWS\system32\Oleacc.dll
LoadedModule[262]=C:\WINDOWS\system32\UIAutomationCore.dll
LoadedModule[263]=C:\WINDOWS\SYSTEM32\sxs.dll
LoadedModule[264]=C:\WINDOWS\System32\CoreMessaging.dll
LoadedModule[265]=C:\WINDOWS\SYSTEM32\dsound.dll
LoadedModule[266]=C:\WINDOWS\SYSTEM32\winmmbase.dll
LoadedModule[267]=C:\WINDOWS\SYSTEM32\ResampleDmo.DLL
LoadedModule[268]=C:\WINDOWS\SYSTEM32\msdmo.dll
LoadedModule[269]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[270]=C:\WINDOWS\System32\DEVOBJ.dll
LoadedModule[271]=C:\WINDOWS\SYSTEM32\wdmaud.drv
LoadedModule[272]=C:\WINDOWS\SYSTEM32\AVRT.dll
LoadedModule[273]=C:\WINDOWS\SYSTEM32\ksuser.dll
LoadedModule[274]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[275]=C:\WINDOWS\SYSTEM32\msacm32.drv
LoadedModule[276]=C:\WINDOWS\SYSTEM32\MSACM32.dll
LoadedModule[277]=C:\WINDOWS\SYSTEM32\midimap.dll
LoadedModule[278]=C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll
LoadedModule[279]=C:\Windows\System32\Windows.UI.dll
LoadedModule[280]=C:\WINDOWS\system32\napinsp.dll
LoadedModule[281]=C:\WINDOWS\system32\pnrpnsp.dll
LoadedModule[282]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[283]=C:\WINDOWS\system32\wshbth.dll
LoadedModule[284]=C:\WINDOWS\system32\nlansp_c.dll
LoadedModule[285]=C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
LoadedModule[286]=C:\WINDOWS\SYSTEM32\TextShaping.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=22000
OsInfo[3].Key=ubr
OsInfo[3].Value=282
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=101
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=768
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=221326456
OsInfo[15].Key=osinsty
OsInfo[15].Value=1
OsInfo[16].Key=iever
OsInfo[16].Value=11.1.22000.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=7880
OsInfo[19].Key=svolsz
OsInfo[19].Value=475
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=210604
OsInfo[22].Key=bldtm
OsInfo[22].Value=1628
OsInfo[23].Key=bldbrch
OsInfo[23].Value=co_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.22000.282.amd64fre.co_release.210604-1628
OsInfo[30].Key=buildflightid
OsInfo[30].Value=7ca79c98-581e-4f8a-a0eb-88720dc05b32
OsInfo[31].Key=edition
OsInfo[31].Value=Core
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[34].Key=fconid
OsInfo[34].Value=18299130,0,2,1;19638787,0,2,1;23531064,2,2,1;23562335,2,2,1;23563673,2,2,0;25704915,1,2,1;27368843,0,2,1;27371152,6,2,1
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
OsInfo[38].Key=servicinginprogress
OsInfo[38].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=OpenShot Video Editor
AppPath=C:\Program Files\OpenShot Video Editor\openshot-qt.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=9E048C7E6FE6B19678BBD643BF44D247
MetadataHash=-385054192

Looks like this is gonna be a '🔥 hot' issue. 😢 openshot-qt.log

DanPinGF commented 2 years ago

@speedytechdev - We got another problem here. Please reopen!

OpenShot / openshot-qt

Certain videos imported crash Openshot #4415