OpenShot / openshot-qt

OpenShot Video Editor is an award-winning free and open-source video editor for Linux, Mac, and Windows, and is dedicated to delivering high quality video editing and animation solutions to the world.
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"Openshot Video Editor has stopped working" after start #4791

Closed Fitnesator closed 1 year ago

Fitnesator commented 2 years ago

Describe the bug A clear and concise description of the issue

I had some issues on 2.5.1. (freezing during exporting video files) so I followed advice here https://www.reddit.com/r/OpenShot/comments/qxshdm/openshot_issues_before_and_after_update_261/

And reinstalled using last daily buds. Now I receive win10 pop-up "Openshot Video Editor has stopped working" immediately after start

Steps to reproduce the behavior:

  1. Start Open shot
  2. See message
  3. Try do not cry

Expected behavior Use the program

System Details

Log Files

Exception / Stacktrace No stacktrace found in log files

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JacksonRG commented 2 years ago

Failed to get Version

JacksonRG commented 2 years ago

Interesting... For one thing, your log files say that we're detecting 44100 Hz, 2 channel for your audio sampling frequency. But we're setting your Samples per second to 2 instead of 44100.

But the last line of the log is a failure to get version info for issue logging. I'll look into how we can handle it better if that request fails.

JacksonRG commented 2 years ago

I think I had the wrong idea here. Our version checking code is quite safe. I just forced it to error, and had no issue. If you start in debug mode, we may get more info on what happened here. Could you open powershell and launch openshot with these commands?

cd 'C:\Program Files\OpenShot Video Editor\' .\openshot-qt.exe --debug

I assumed that Openshot was failing where your log ends, but debug mode may give a little more info in the logs.

stale[bot] commented 1 year ago

Thank you so much for submitting an issue to help improve OpenShot Video Editor. We are sorry about this, but this particular issue has gone unnoticed for quite some time. To help keep the OpenShot GitHub Issue Tracker organized and focused, we must ensure that every issue is correctly labelled and triaged, to get the proper attention.

This issue will be closed, as it meets the following criteria:

We'd like to ask you to help us out and determine whether this issue should be reopened.

Thanks again for your help!

Colorjet3 commented 1 year ago

This is a known bug and is fixed in the latest DEV Daily Build of v3.0.0. Please go to openshot.org/download/#daily, download and install it. This should fix it.

Colorjet3 commented 1 year ago

No Response