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OpenShot Video Editor is an award-winning free and open-source video editor for Linux, Mac, and Windows, and is dedicated to delivering high quality video editing and animation solutions to the world.
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Openshot 3.0 doe snot launch on Ubuntu 20.04 #5133

Open tlhingan opened 1 year ago

tlhingan commented 1 year ago

Describe the bug: Openshot 3.0 does not launch on Ubuntu 20.04. The new stable release of Openshot 3.0 for Ubuntu 20.04 requires QT5 5.15, Ubuntu 20.04 maxes out at 5.12.

Steps to reproduce the behavior:

  1. Install or upgrade openshot
  2. Launch
  3. See error message
  4. See error: Traceback (most recent call last): File "/usr/bin/openshot-qt", line 11, in load_entry_point('openshot-qt==3.0.0', 'gui_scripts', 'openshot-qt')() File "/usr/lib/python3/dist-packages/pkg_resources/init.py", line 490, in load_entry_point return get_distribution(dist).load_entry_point(group, name) File "/usr/lib/python3/dist-packages/pkg_resources/init.py", line 2854, in load_entry_point return ep.load() File "/usr/lib/python3/dist-packages/pkg_resources/init.py", line 2445, in load return self.resolve() File "/usr/lib/python3/dist-packages/pkg_resources/init.py", line 2451, in resolve module = import(self.module_name, fromlist=['name'], level=0) File "/usr/lib/python3/dist-packages/openshot_qt/launch.py", line 54, in from PyQt5.QtCore import Qt ImportError: /lib/x86_64-linux-gnu/libQt5Core.so.5: version `Qt_5.15' not found (required by /home//.local/lib/python3.8/site-packages/PyQt5/QtCore.abi3.so)

Expected behavior: Openshot should launch

System Details:

Colorjet3 commented 1 year ago

Hello @tlhingan Please go to openshot.org/download/#daily and download the latest available AppImage and see if that runs for you. Most likely we will need the lead developer to take a look this once we get your result.

tlhingan commented 1 year ago

The AppImage runs, but I would prefer to run things natively. I am looking into installing QT5 5.15 on Ubuntu 20.04.

Colorjet3 commented 1 year ago

Sounds good @tlhingan I'll look for your update and we can then decide on the next steps!!!

tlhingan commented 1 year ago

Sounds good @tlhingan I'll look for your update and we can then decide on the next steps!!!

QT5 5.15 ain't happening on Ubuntu 20.04. I tried compiling QT5 from source, I tried compiling libQT5Core from source, I have even tried the "online installer." They all succeeded, but Openshot can't find QT5 5.15. Something is screwy with 5.15 on 20.04, and I can't find what it is. Does Openshot 3.0 really need QT5 5.15, or did y'all just pick that one version?

Colorjet3 commented 1 year ago

Hello @tlhingan I am not a developer so I don't know the answer to your question. I will need to ping someone from the DEV team to look at this issue.

tlhingan commented 1 year ago

If Openshot 3.0 really needs QT5 5.15, can we get an older version (2.6.1?) flagged for Ubuntu 20.04? The only install candidate in the PPA for Ubuntu 20.04 is 3.0.

Colorjet3 commented 1 year ago

Hello @tlhingan You can find older versions here: https://openshot-video-editor.en.uptodown.com/windows/versions

tlhingan commented 1 year ago

Hello @tlhingan You can find older versions here: https://openshot-video-editor.en.uptodown.com/windows/versions

That's the Windows version.

Colorjet3 commented 1 year ago

@tlhingan Oops, sorry about that. I thought all platforms will be included. Let me find out and get back to you.

Colorjet3 commented 1 year ago

@tlhingan While I am waiting to hear back from the dev team you can go to openshot.org/download/#daily. On the bottom of the page click on More... You will see a list of v2.6.1-Daily builds. I would pick one of the earliest ones (build #8960 dated January 6, 2022) to try for now.

Stay tuned....

tlhingan commented 1 year ago

@tlhingan While I am waiting to hear back from the dev team you can go to openshot.org/download/#daily. On the bottom of the page click on More... You will see a list of v2.6.1-Daily builds. I would pick one of the earliest ones (build #8960 dated January 6, 2022) to try for now.

Stay tuned....

You keep sending me to AppImages :) The 3.0 AppImage works, I am asking for packages in the repo so this can be run natively.

Colorjet3 commented 1 year ago

Hello @tlhingan v3.1.1 Official Release has been published. Please try this:

sudo apt purge openshot-qt

sudo apt autoremove

sudo apt-add-repository ppa:openshot.developers/ppa

sudo apt update

sudo apt install openshot-qt

tlhingan commented 1 year ago

Still the same issue, Openshot only launches on Ubuntu 20.04 from AppImage.

Colorjet3 commented 1 year ago

Hello @tlhingan. Are you seeing the same error message that you reported when you first submitted this ticket? Obviously, it would have v3.1.1 instead of v3.0.0 references.

Traceback (most recent call last): File "/usr/bin/openshot-qt", line 11, in load_entry_point('openshot-qt==3.0.0', 'gui_scripts', 'openshot-qt')() File "/usr/lib/python3/dist-packages/pkg_resources/init.py", line 490, in load_entry_point return get_distribution(dist).load_entry_point(group, name) File "/usr/lib/python3/dist-packages/pkg_resources/init.py", line 2854, in load_entry_point return ep.load() File "/usr/lib/python3/dist-packages/pkg_resources/init.py", line 2445, in load return self.resolve() File "/usr/lib/python3/dist-packages/pkg_resources/init.py", line 2451, in resolve module = import(self.module_name, fromlist=['name'], level=0) File "/usr/lib/python3/dist-packages/openshot_qt/launch.py", line 54, in from PyQt5.QtCore import Qt ImportError: /lib/x86_64-linux-gnu/libQt5Core.so.5: version `Qt_5.15' not found (required by /home//.local/lib/python3.8/site-packages/PyQt5/QtCore.abi3.so)

Please do this so we can get some more log data:

  1. Close Openshot if running (the AppImage).
  2. Go to /home/.openshot_qt folder.
  3. Delete libopenshot.log and openshot-qt.log files.
  4. edit openshot.settings file with a text editor.
  5. Search for "debug" excluding the quotes.
  6. Please be careful not to change anything accidentally in this file.
  7. You should find a line that says: "title": "Debug Mode (Verbose)",
  8. Above this line you will find: "value": false,
  9. Change false, to true, <---please note that the comma must stay.
  10. Save openshot.settings file and exit
  11. Start Openshot using the shortcut.
  12. Now attach libopenshot.log and openshot-qt.log files.

Thank you in advance!

tlhingan commented 1 year ago

The log is empty.

tlhingan commented 1 year ago

I get this: Loaded modules from: /usr/lib/python3/dist-packages/openshot_qt qt.qpa.plugin: Could not find the Qt platform plugin "xcb" in "" This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem.

Aborted (core dumped)

Colorjet3 commented 1 year ago

Hello @tlhingan Please check this out: https://github.com/biolab/orange3/issues/5974

tlhingan commented 1 year ago

Hello @tlhingan Please check this out: biolab/orange3#5974

I installed all the libraries on that post (I was only missing 1), still same error.

Colorjet3 commented 1 year ago

Hello @tlhingan. The DEV team will have to look at this issue. They have been assigned to this issue.