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[Bug]: Email configuration issues #1375

Open kobenguyen1997 opened 2 weeks ago

kobenguyen1997 commented 2 weeks ago

Issue Description

I'm trying to use Office 365 as a custom SMTP provider to send notifications via email for electronic signatures.

I edited the .env.prod file according to the OpenSign documentation to add the SMTP credentials. After configuring, I ran docker compose stop and docker compose start --force-recreate to force Docker to re-read the configuration and recreate the containers, but nothing happened.

There were similar cases like: #1080 and #1324 but I couldn't find my answer there.

Expected Behavior

Able to send email notifications after signing.

Current Behavior

No email notification received after signing.

Steps to reproduce

Edit the .env.prod file

Screenshots of the issue(optional)

No response

Operating System [e.g. MacOS Sonoma 14.1, Windows 11]

Windows 10

What browsers are you seeing the problem on?

Chrome, Firefox, Microsoft Edge

What version of OpenSign™ are you seeing this issue on? [e.g. 1.0.6]

latest

What environment are you seeing the problem on?

Hosted (app.yourdomain.com)

Please check the boxes that apply to this issue report.

Code of Conduct

andrew-opensignlabs commented 2 weeks ago

Can you share the logs from console?