"Trying to reconnect" error in iPhone 7

[ozonar]

Describe the bug User see "Oops! Trying to reconnect to the session ..." on iphone

Behavior

1. I click join button
2. I addree for camera and microphone permissions
3. I can not get avatar, by pressing on "capture avatar button"
4. I press join button.
5. I see my camera view in backwards and "Oops! Trying to reconnect to the session ..." error in front. I do not see anybody in chat and i can't activate any button expect "turn off" button.

OpenVidu tutorial where to replicate the error Reproduce this error in OpenVIDU CALL demo (in demos.openvidu.io) and sample app deployed on real server (after Deployment on premises manual)

OpenVidu deployment info OpenVIDO deploy in own server with default settings and no domain. Started with a "./openvidu start" command

Client device info (if applicable) Safari 14.3. Iphone 7.

Screenshots

Additional info All openvidu log for iphone in default deployed server:

openvidu-server_1 | [INFO] 2021-06-29 09:54:54,794 [http-nio-0.0.0.0-5443-exec-5] io.openvidu.server.rest.SessionRestController - REST API: POST /openvidu/api/sessions {customSessionId=bigg} openvidu-server_1 | [INFO] 2021-06-29 09:54:54,918 [http-nio-0.0.0.0-5443-exec-4] io.openvidu.server.rest.SessionRestController - REST API: POST /openvidu/api/sessions/bigg/connection {} openvidu-server_1 | [INFO] 2021-06-29 09:54:54,920 [http-nio-0.0.0.0-5443-exec-4] io.openvidu.server.coturn.CoturnCredentialsService - Creating COTURN user openvidu-server_1 | [INFO] 2021-06-29 09:54:54,952 [http-nio-0.0.0.0-5443-exec-4] io.openvidu.server.coturn.CoturnCredentialsService - COTURN user created: true

[ozonar]

Any ideas?

[cruizba]

Are you able to replicate this same problem with our demos deployment?

URL: https://demos.openvidu.io:443 Basic Auth cred:

• User: OPENVIDUAPP
• Password: MY_SECRET

[pabloFuente]

Closing for inactivity.