Support Request: Indoor/Outdoor sensors not showing in HomeKit

[hansw1204]

Describe Your Problem

I added three Switchbot Indoor/Outdoor sensors to the homebridge plugin. They show correctly in HomeBridge but do not appear in the Home App. What am I doing wrong?

Relevant log output

[2/21/2024, 3:57:05 PM] [SwitchBot] Restarting child bridge...
[2/21/2024, 3:57:05 PM] Got SIGTERM, shutting down child bridge process...
[2/21/2024, 3:57:10 PM] [SwitchBot] Child bridge process ended
[2/21/2024, 3:57:10 PM] [SwitchBot] Process Ended. Code: 143, Signal: null
[2/21/2024, 3:57:17 PM] [SwitchBot] Restarting Process...
[2/21/2024, 3:57:18 PM] [SwitchBot] Launched child bridge with PID 23287
[2/21/2024, 3:57:21 PM] Registering platform '@switchbot/homebridge-switchbot.SwitchBot'
[2/21/2024, 3:57:21 PM] [SwitchBot] Loaded @switchbot/homebridge-switchbot v3.4.0 child bridge successfully
[2/21/2024, 3:57:21 PM] Loaded 5 cached accessories from cachedAccessories.0E603DE25AD4.
[2/21/2024, 3:57:21 PM] Homebridge v1.7.0 (HAP v0.11.1) (SwitchBot) is running on port 34884.
[2/21/2024, 3:57:21 PM] [SwitchBot] Total SwitchBot Devices Found: 5
[2/21/2024, 3:57:21 PM] [SwitchBot] Restoring existing accessory from cache: Balcony SB DeviceID: D1B95C6CA12E
[2/21/2024, 3:57:21 PM] [SwitchBot] Restoring existing accessory from cache: SwitchBot Bot DeviceID: D2353334687D
[2/21/2024, 3:57:21 PM] [SwitchBot] Restoring existing accessory from cache: Bedroom SB DeviceID: DEB95B5130DE
[2/21/2024, 3:57:21 PM] [SwitchBot] Restoring existing accessory from cache: Hub 2 51 DeviceID: E55460B62D51
[2/21/2024, 3:57:21 PM] [SwitchBot] Restoring existing accessory from cache: Bathroom SB DeviceID: FD81452A7817

Config for homebridge-switchbot

{
    "name": "SwitchBot",
    "credentials": {
        "token": "token",
        "secret": "secret",
        "notice": "Keep your Token & Secret a secret!"
    },
    "options": {
        "devices": [
            {
                "deviceId": "64E833E4BE64",
                "configDeviceName": "SwitchBot Hub 2",
                "configDeviceType": "Hub 2",
                "lock": {
                    "activate_latchbutton": false
                },
                "history": true,
                "firmware": "1.5-1.0",
                "refreshRate": 360
            },
            {
                "deviceId": "D2353334687D",
                "configDeviceName": "SwitchBot Bot",
                "configDeviceType": "Bot",
                "connectionType": "OpenAPI",
                "bot": {
                    "mode": "press",
                    "deviceType": "door",
                    "allowPush": true,
                    "doublePress": 1
                },
                "lock": {
                    "activate_latchbutton": false
                },
                "firmware": "6.6",
                "refreshRate": 360,
                "external": false
            },
            {
                "deviceId": "D1B95C6CA12E",
                "configDeviceName": "Balcony SB",
                "configDeviceType": "WoIOSensor",
                "connectionType": "OpenAPI",
                "history": true,
                "firmware": "0.4",
                "external": true
            },
            {
                "deviceId": "DEB95B5130DE",
                "configDeviceName": "Bedroom SB",
                "configDeviceType": "WoIOSensor",
                "connectionType": "OpenAPI",
                "history": true,
                "firmware": "0.4"
            },
            {
                "deviceId": "FD81452A7817",
                "configDeviceName": "Bathroom SB",
                "configDeviceType": "WoIOSensor",
                "connectionType": "OpenAPI",
                "history": true,
                "firmware": "0.4"
            }
        ],
        "refreshRate": 360
    },
    "_bridge": {
        "username": "0E:60:3D:E2:5A:D4",
        "port": 34884
    },
    "platform": "SwitchBot"

Screenshots

No response

Device & Model

SwitchBot Indoor/Outdoor Thermo-Hygrometer

Node.js Version

v18.19.0

NPM Version

v9.8.1

Homebridge Version

v1.7.0

Homebridge SwitchBot Plugin Version

v3.4.0

Homebridge Config UI X Plugin Version

v4.55.1

Operating System

Docker

[github-actions[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[hansw1204]

This is solved. I updated the Switchbot firmware and everything works now natively in HomeKit.

[github-actions[bot]]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

[github-actions[bot]]

This issue has been closed as no further activity has occurred.