Encryption password

[ceboscott]

I am trying to transfer Zil from my wallet and can't find my encryption password. Is there a way to reset it?

Question Checklist

• [x] Updated Zhip to the latest version
• [x] I read the Contribution Guidelines
• [x] I searched for existing GitHub issues

Question Subject

Question Description

[calb89]

Hi I’m having the same problem. Is there a way to resolve this issue?

[Sajjon]

Github is for reporting bugs and issues, it is not a support channel for people who have forgot their encryption password.

No there is no way of recovering an encryption password.

You have confirmed on TWO screens that you have both backed up your Private Key AND the encryption password. See screenshots below.

If you have access to the Private Key you are safe. Or If you have access to the Keystore File + Encryption Password you are fine. If you have lost both you have lost your funds.

[calb89]

Unfortunately I have misplaced the private key as my iPhone was not backed up properly and lost this information. I have the keynote and the password that was backed up is not working. This is the same password used for all accounts so I know it is correct

Sent from my iPad

On 30 Apr 2020, at 14:31, Alexander Cyon notifications@github.com<mailto:notifications@github.com> wrote:

Github is for reporting bugs and issues, it is not a support channel for people who have forgot their encryption password.

No there is no way of recovering an encryption password.

You have confirmed on TWO screens that you have both backed up your Private Key AND the encryption password. See screenshots below.

If you have access to the Private Key you are safe. Or If you have access to the Keystore File + Encryption Password you are fine. If you have lost both you have lost your funds.

[image]https://user-images.githubusercontent.com/864410/80715816-2f19da00-8af7-11ea-9b6d-5c0fe13c2d3a.jpeg

[image]https://user-images.githubusercontent.com/864410/80715838-3640e800-8af7-11ea-8a84-26de1bc0a1f9.jpeg

— You are receiving this because you commented. Reply to this email directly, view it on GitHubhttps://github.com/OpenZesame/Zhip/issues/109#issuecomment-621841162, or unsubscribehttps://github.com/notifications/unsubscribe-auth/APMY4OUPIBIX3WT373UK5CTRPF4RLANCNFSM4H3OCOBA.

[Sajjon]

If decryption of keystore does not work, you’re entering the incorrect password. Simple as that.

Sent from my iPhone

On 30 Apr 2020, at 17:23, calb89 notifications@github.com wrote:

 Unfortunately I have misplaced the private key as my iPhone was not backed up properly and lost this information. I have the keynote and the password that was backed up is not working. This is the same password used for all accounts so I know it is correct

Sent from my iPad

On 30 Apr 2020, at 14:31, Alexander Cyon notifications@github.com<mailto:notifications@github.com> wrote:

Github is for reporting bugs and issues, it is not a support channel for people who have forgot their encryption password.

No there is no way of recovering an encryption password.

You have confirmed on TWO screens that you have both backed up your Private Key AND the encryption password. See screenshots below.

If you have access to the Private Key you are safe. Or If you have access to the Keystore File + Encryption Password you are fine. If you have lost both you have lost your funds.

[image]https://user-images.githubusercontent.com/864410/80715816-2f19da00-8af7-11ea-9b6d-5c0fe13c2d3a.jpeg

[image]https://user-images.githubusercontent.com/864410/80715838-3640e800-8af7-11ea-8a84-26de1bc0a1f9.jpeg

— You are receiving this because you commented. Reply to this email directly, view it on GitHubhttps://github.com/OpenZesame/Zhip/issues/109#issuecomment-621841162, or unsubscribehttps://github.com/notifications/unsubscribe-auth/APMY4OUPIBIX3WT373UK5CTRPF4RLANCNFSM4H3OCOBA. — You are receiving this because you commented. Reply to this email directly, view it on GitHub, or unsubscribe.

[calb89]

The password was backed up and not working, I assure you this is the same password I use for EVERYTHING. Please is there anyway you can help recover the Zil using the keystone

Callum

On 30 Apr 2020, at 18:03, Alexander Cyon notifications@github.com wrote:

 If decryption of keystore does not work, you’re entering the incorrect password. Simple as that.

Sent from my iPhone

On 30 Apr 2020, at 17:23, calb89 notifications@github.com wrote:

 Unfortunately I have misplaced the private key as my iPhone was not backed up properly and lost this information. I have the keynote and the password that was backed up is not working. This is the same password used for all accounts so I know it is correct

Sent from my iPad

On 30 Apr 2020, at 14:31, Alexander Cyon notifications@github.com<mailto:notifications@github.com> wrote:

Github is for reporting bugs and issues, it is not a support channel for people who have forgot their encryption password.

No there is no way of recovering an encryption password.

You have confirmed on TWO screens that you have both backed up your Private Key AND the encryption password. See screenshots below.

If you have access to the Private Key you are safe. Or If you have access to the Keystore File + Encryption Password you are fine. If you have lost both you have lost your funds.

[image]https://user-images.githubusercontent.com/864410/80715816-2f19da00-8af7-11ea-9b6d-5c0fe13c2d3a.jpeg

[image]https://user-images.githubusercontent.com/864410/80715838-3640e800-8af7-11ea-8a84-26de1bc0a1f9.jpeg

— You are receiving this because you commented. Reply to this email directly, view it on GitHubhttps://github.com/OpenZesame/Zhip/issues/109#issuecomment-621841162, or unsubscribehttps://github.com/notifications/unsubscribe-auth/APMY4OUPIBIX3WT373UK5CTRPF4RLANCNFSM4H3OCOBA. — You are receiving this because you commented. Reply to this email directly, view it on GitHub, or unsubscribe. — You are receiving this because you commented. Reply to this email directly, view it on GitHub, or unsubscribe.

[Sajjon]

@calb89 So you can open the wallet (because you remember the PIN, or you never entered a PIN) and you can see your balance, but you cannot SEND any funds because you forgot the encryption password? And you have 'misplaced' the private key?

Only thing you can do is retry the encryption password until it succeeds. Might be best to try that in the BACKUP view. Go to settings and backup and chose backup private key, where you are prompted for the same encryption password. Hopefully you can get it right, try any combination of typos.

Alternatively, if you know some coding, you can write a small Swift project using Zesame and the decryptKeyStore method found here and then pass an array of all various kinds of combinations close to the encryption password and try to brute force it.

[calb89]

No, I am currently at the stage where I am trying to restore wallet with the keynote and the password that will not work (I have tried many variations of the same password and none working). I decided to try and restore wallet so that I could reset the encryption password, however then realised I’d lost my private key backup.

Callum

On 30 Apr 2020, at 19:00, Alexander Cyon notifications@github.com wrote:

 @calb89 So you can open the wallet (because you remember the PIN, or you never entered a PIN) and you can see your balance, but you cannot SEND any funds because you forgot the encryption password? And you have 'misplaced' the private key?

Only thing you can do is retry the encryption password until it succeeds. Might be best to try that in the BACKUP view. Go to settings and backup and chose backup private key, where you are prompted for the same encryption password. Hopefully you can get it right, try any combination of typos.

Alternatively, if you know some coding, you can write a small Swift project using Zesame and the decryptKeyStore method found here and then pass an array of all various kinds of combinations close to the encryption password and try to brute force it.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub, or unsubscribe.

[Sajjon]

@calb89 when you paste the Keystore into the box, does the Border around the Textview turn Green? Like the one in the screenshot below?