Open MurielGelin opened 9 months ago
I have the same problem with a Windows PC. My student with a Mac laptop can cancel programs without any issue.
I have the same problem.
There was a note that this was fixed in version 7.1.0 https://github.com/Opentrons/opentrons/pull/14215. I am running version 7.1.1, and still seem to be having this problem.
@sfoster1 Seth, do you have any ideas what might be going on?
-Dan
I have experienced this issue/bug over my last runs. The app is trying to cancel the run, but is stopped. I reset it by turning off and on the OT-2 Not all runs which are cancelled, but 50% so far. It seems like my issue happens when the gantry is suppose to be active: pipetting or moving, but I have not seen this enough to be 100% sure yet.
Jonas
Thanks for your reports.
We fixed some more cases of this in v7.2.0 (PR #14312). Does it seem like these line up with your observations?
If you still notice this problem after updating to v7.2.0 (which isn't out yet, at the time of writing), please provide:
apiLevel
, if you're using PythonThank you!
Opentrons OT-2 frozen after attempt to cancel protocol during "Pause until Temp reached" step.
App Software: 7.3.0 Robot: v7.3.0 Firmware Version v1.1.0-25e5cea Supported Protocol API Versions v2.0 - v2.18
Running protocol from library: https://protocols.opentrons.com/protocol/516336 For 24 samples, single channel left, multi channel right
Thanks for your help
Hi!
Opentrons OT-2 frozen after attempt to cancel protocol during "Blowing out at well A1 of Fixed Trash in at 92.86 µL/sec" step (run preview line 213, in "ADDING STANDARDS TO PCR tubes" part).
App Software: 7.3.1 Robot: v7.3.1 Firmware Version v1.1.0-25e5cea Supported Protocol API Versions v2.0 - v2.19
Running python protocol written by Opentrons support (apiLevel 2.13), adjusted myself and works fine (except for freezing when cancelling)
Protocol (in txt, could not attach .py file): Standard_curve_preparation_03072024.txt Custom labware definition: evosep_96_pcrstrip_rack.json
Used for preparing STD curve in epps and distibuting to PCR strips. Left pipette: single p1000 Right pipette: single p300
Thanks a lot for your help!
Overview
when you cancel a protocol, it fails to cancel, then the only solution is to restart the frozen robot, and so the previously determined offset data are not saved !
Steps to reproduce
No response
Current behavior
No response
Expected behavior
when a protocol is cancelled, the offset data should not be lost, the robot should not freeze indefinitely
Operating system
Linux
System and robot setup or anything else?
v7.02