emilywools
commented
3 years ago i think a good solution would be to show a message on Pip Offset cal if the following conditions exits:
- user has data for TLC
- user has data for Pip offset
if the user meets this criteria and initiates a pip offset calibration, show a message to the user that says something to the extent of
if you want to recalibrate your pipette offset with a different tip, initiate a new tip length calibration instead. After you recalibrate your tip length calibration, you will be prompted to recalibrate your pipette
if we are able to get this update implemented please let me know and we can finalize copy / placement in this workflow.
alexjoel42
Overview
If you go to Pipette Offset Calibration, and click it then you will not be presented the opportunity for using other tip racks for pipette offset calibration like in tip length or deck calibration.
Note: This is on software version 4.3 beta and has been reported by 2 + customers on 4.2.1 to support who used the workaround below to redo the calibration starting with the tip length workflow.
Steps to reproduce
Current behavior
When you go to Pipettes>Pipette Offset Calibration > Recalibration Pipette Offset it won't show the option to use other tip racks.
Expected behavior
It should follow the normal process in the tip length calibration and deck calibration (where it is possible to select the tip rack for the tip length (and by extension pipette offset) calibration
Work Around
Going through the Tip Length and Pipette Offset Calibration and recalibrating both at once.
Right now, it isn't possible to just recalibrate the pipette offset of a specific pipette tip, it always has to be done with the same one. This causes confusion for customers that don't have unfiltered tips.