Orama-Interactive / Pixelorama

Unleash your creativity with Pixelorama, a powerful and accessible open-source pixel art multitool. Whether you want to create sprites, tiles, animations, or just express yourself in the language of pixel art, this software will realize your pixel-perfect dreams with a vast toolbox of features. Available on Windows, Linux, macOS and the Web!
https://orama-interactive.itch.io/pixelorama
MIT License
6.46k stars 351 forks source link

My project doesn't want to load #985

Open Heloooh opened 4 months ago

Heloooh commented 4 months ago

Pixelorama version: v0.11

OS/device including version: Windows 10 Pro - Version: 22H2

Issue description: I accidentally shut down my pc and closed the program with a project I didn't save. When I log in again, the message to load the project appears, but when I click "Ok" Pixelorama closes :(

Steps to reproduce: 1 - Create a project; 2 - Close the app without saving it; 3 - Open the app again and try to open the project.

OverloadedOrama commented 4 months ago

Hello! I'm not sure I understand the issue. How do you open a project that has not been saved? Are you referring to the backup system? I tested both v0.11 and v0.11.3 (latest stable version) with the backup system and the autosaved projects seem to be opening normally. Is there any error that appears before Pixelorama closes? If not, could you please upload the log files (instructions how to find them can be found here https://www.oramainteractive.com/Pixelorama-Docs/troubleshooting#pixelorama-crashed-while-i-was-working-on-my-project), in case any messages appear there?

Heloooh commented 4 months ago

Hello! I'm not sure I understand the issue. How do you open a project that has not been saved? Are you referring to the backup system? I tested both v0.11 and v0.11.3 (latest stable version) with the backup system and the autosaved projects seem to be opening normally. Is there any error that appears before Pixelorama closes? If not, could you please upload the log files (instructions how to find them can be found here https://www.oramainteractive.com/Pixelorama-Docs/troubleshooting#pixelorama-crashed-while-i-was-working-on-my-project), in case any messages appear there?

Hello! Yeah, Pixelorama wasn't opening the backup so I gave up on recovering the file and created a new project...But now I'm having another problem, when I try to open a project that I saved, the app closes! I don't know if the problem is my PC, which may not support the project... Would there be a way to send the project and have someone save it in png?

Variable-ind commented 4 months ago

Hello 👋, You can compress the pxo as a zip file (GitHub accepts the zip file)

If pixelorama closes on loading projects, there's a good chance that the projects have become corrupt. Can you save the pxo with ZSTD compression enabled (there's a check box in the "save as" dialog

Heloooh commented 4 months ago

h_hud.zip

Hello! Thank you, next time I will save it as ZSTD. The file is as zip, can you save in png for me?

OverloadedOrama commented 4 months ago

Unfortunately it seems like that pxo file is corrupt, for some reason, sorry. Not sure how and why this happened, and I am not sure if the data can be recovered, unless you have a backup. Version 1.0 changes the file format of pxo files to be .zip files in disguise, hopefully this format will be harder to end up corrupted.

Heloooh commented 4 months ago

Okay, thx for the help :)

fime-space commented 2 months ago

Ended up having the same issue for some reason, my file was corrupted and this was causing pixelorama to crash at startup because it was trying to load it .... annoying ToT anyway great job on the editor now let's redraw ...