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Ore-Design / Ore3DInternal-Reports-Changelog

A public repository to handle bug reports and post changelog info for Ore3D
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Bug: Description locked after saving and reopening order #388

Closed daniel11088 closed 2 months ago

daniel11088 commented 2 months ago

Descriptions are being locked after saving and reopening.

This is happening on multiple shape codes, including abstract.

Abstract locks every time after save cycle.

Reyzerbit commented 2 months ago

@daniel11088 can you please provide an example proposal/sales order that is doing this?

Reyzerbit commented 2 months ago

Looked into the issue, problem is specific to strange characters being used in Netsuite (for example 'ç' in 'façade')

MattIsrael commented 2 months ago

REF: 50894 This is an active customer proposal. Please make a copy and delete / message MI and I'll delete when you're done testing.

I'm not seeing special characters...

Reyzerbit commented 2 months ago

POMOs description have degrees symbol, which is included in the special character restriction.

Only solution is to remove special characters, as it's a NetSuite limitation.

Reyzerbit commented 2 months ago

Issue caused because NetSuite parses characters in ISO-LATIN-1, forcing Ore3D to read in ISO-LATIN-1 instead of UTF-8 resolves issue (at least for now)

Fix is associated with changes to OreNetBridge

Reyzerbit commented 2 months ago

Completed in Release 1.3.4