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OrkestraOnline / Orkestra_Online

Orkestra Online is a cloud based platform for deploying, documenting and securing DynamoBIM and Grasshopper content.
https://www.orkestra.online
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Issue with Logging into Orkestra with SSO #144

Closed podeynp closed 2 years ago

podeynp commented 2 years ago

Describe the bug One of my users is encountering an issue where they get this image when trying to log into Orkestra from Dynamo. They are able to log in through the desktop version with SSO, but not Dynamo. image

To Reproduce Steps to reproduce the behavior: See description.

Expected behavior To be able to log into orkestra

Observed behavior An error pop up appeared "the specified key does not exist"

Screenshots image

Desktop (please complete the following information):

In Which context did it happen (please select from the following list) : Orkestra Dynamo View Extension

Additional context This issue could be related to the version 1.4.3

MostafaElAyoubi commented 2 years ago

hi @podeynp ! Thanks for reporting this. We have had reports of this issue which is due to the initialization of node snippets during the login (for new users).

Can you please try again with the same account that was getting the error and confirm that it works well now?

podeynp commented 2 years ago

@MostafaElAyoubi looks like he's still getting the same error, just a Dynamo crash is involved now. He's logging in with SSO in Orkestra for Revit, and then opening a graph through Orkestra for Revit and this is the crash and error. del

MostafaElAyoubi commented 2 years ago

thanks for the quick update. Just made an extra change. Can you please try again?

podeynp commented 2 years ago

Do they need to refresh Orkestra?

MostafaElAyoubi commented 2 years ago

The best test would be to restart revit and go through the whole login process again

podeynp commented 2 years ago

Sounds good, I'll let them know to try it again.

podeynp commented 2 years ago

@MostafaElAyoubi They were successful in opening the graph through Revit for Orekstra. Thanks!

MostafaElAyoubi commented 2 years ago

Excellent! We're implementing changes to handle the initialization of snippets for SSO user.

MostafaElAyoubi commented 2 years ago

Thanks to your reporting and feedback we've deployed an update that will better handle this for future SSO created users. Closing this issue for now but feel free to reopen if this seems to happen again.