Revit crash on Assistant launch

[MohamedAsli]

Revit simply crashes when attempting to launch the Assistant.

To Reproduce

1. New okpy file
2. Click on '🤖Assistant'
3. "An unrecoverable error has occurred. The program will now be terminated..."

[MostafaElAyoubi]

Hey there @MohamedAsli ! Super excited you're already giving the assistant a shot! :) In which version of Revit are you experiencing this issue?

[MohamedAsli]

Hi @MostafaElAyoubi Sorry for the lack of info

Revit 2020.2.9 20220517_1515(x64)

[MostafaElAyoubi]

Thanks for the info! We're having à hard time reproducing the issue on our end. Could you please see if you get the same crash on another version of Revit?

[MohamedAsli]

I've tried on 2021 and 2022.1.3, got the same problem. Here's a snippet where we see the raised exception from my journal file on 2022, I don't know if it helps I've disabled all my plugins, only Orkestra and Okpy left

""" 'E 10-May-2023 11:44:44.274; 0:< Jrn.RibbonEvent "Execute external command:CustomCtrl%CustomCtrl%OkPy%OkPy%OkPy:OkPyRevitLoader.Commands.OpenOkPyCommand" ' 0:< ::63:: Delta VM: Avail -168 -> 134210705 MB, Used +157 -> 841 MB, Peak +138 -> 851 MB; RAM: Avail -134 -> 21962 MB, Used +165 -> 975 MB, Peak +150 -> 985 MB ' 0:< GUI Resource Usage GDI: Avail 9141, Used 859, User: Used 427 ' 1.780241 1:<<<API External Command Time 'H 10-May-2023 11:44:46.068; 0:< Jrn.Data _ "APIStringStringMapJournalData" , 0 ' 0:< ::63:: Delta VM: Avail -7 -> 134210699 MB, Used +1 -> 842 MB; RAM: Avail -12 -> 21950 MB, Used +2 -> 977 MB ' 0:< GUI Resource Usage GDI: Avail 9130, Used 870, User: Used 438 'E 10-May-2023 11:44:47.755; 0:< Jrn.AddInEvent "AddInJournaling" , "WpfWindow(,OkPy for Revit).WpfButton(0,NewOkPyTool).Click()" 'E 10-May-2023 11:44:47.756; 0:< ' [Jrn.WpfEvent.OkPy_for_Revit.NewOkPyTool] Rvt.Attr.WindowType: WpfWindow Rvt.Attr.WindowName: OkPy_for_Revit Rvt.Attr.ControlType: WpfButton Rvt.Attr.ControlName: NewOkPyTool Rvt.Attr.Action: Click() ' 0:< ::65:: Delta VM: Avail -20 -> 134210679 MB, Used +31 -> 873 MB, Peak +50 -> 902 MB; RAM: Avail -32 -> 21919 MB, Used +36 -> 1014 MB, Peak +54 -> 1040 MB ' 0:< GUI Resource Usage GDI: Avail 9125, Used 875, User: Used 450 'E 10-May-2023 11:47:08.181; 0:< Jrn.AddInEvent "AddInJournaling" , "WpfWindow(,OkPy for Revit).WpfButton(0,OkPyAssistant).Click()" 'E 10-May-2023 11:47:08.181; 0:< ' [Jrn.WpfEvent.OkPy_for_Revit.OkPyAssistant] Rvt.Attr.WindowType: WpfWindow Rvt.Attr.WindowName: OkPy_for_Revit Rvt.Attr.ControlType: WpfButton Rvt.Attr.ControlName: OkPyAssistant Rvt.Attr.Action: Click() ' 0:< Exception occurred 'C 10-May-2023 11:47:08.875; 0:< ExceptionCode=0xe0434352 ExceptionFlags=0x00000001 ExceptionAddress=00007FFCD95FCB69 'C 10-May-2023 11:47:08.875; BC: 0,0,1 ' 0:< System (MB) [Available / Total ] [Revit Memory Usage (MB) ] ' 0:< RAM Statistics: 21911 / 32509 1022=InUse 1040=Peak
' 0:< VM Statistics: 134210679 / 134217727 874=InUse 902=Peak
' 1:< ::67:: Delta VM: Avail +16 -> 134210696 MB, Used 873 MB; RAM: Avail +237 -> 22156 MB, Used +8 -> 1022 MB ' 1:< GUI Resource Usage GDI: Avail 9125, Used 875, User: Used 449 'C 10-May-2023 11:47:11.721; Revit worker 1 closed cleanly 'C 10-May-2023 11:47:11.723; [00003700]QueueMinder stopped 'C 10-May-2023 11:47:11.723; 1:< logging finished virtualization services
'C 10-May-2023 11:47:11.723; 1:< logging finished worker services
'C 10-May-2023 11:47:11.724; 1:< logging erased queues
' 2.844670 1:<<<Terminating RevitWorker Processes ' 0:< ::67:: Delta VM: Avail +191 -> 134210888 MB, Used -156 -> 718 MB; RAM: Avail +244 -> 22401 MB, Used -162 -> 860 MB ' 0:< GUI Resource Usage GDI: Avail 9125, Used 875, User: Used 432 ' 0:< CefSharp has been shutdown successfully! ' 0:< Unconverted MessageBox "Une erreur bloquante s'est produite. Le programme va se fermer. Toutes vos données ont récemment été enregistrées, vous ne devez donc pas créer de fichiers de récupération. """

[adriangrosu2907]

Hi @MostafaElAyoubi

I am encountering the same behavior on Revit 2022.1. If I can further assist with information about this, let me know.

[MostafaElAyoubi]

Thank you very much for the précisions. Could you please share the list of addins you have installed ? This could be a conflict with resources loaded by other revit addins but we're not sure yet.

[adriangrosu2907]

On my end, I do not have any other add-ins installed so far, the first to install was Orksestra :) after a clean install of Revit.

[MostafaElAyoubi]

I love your priorities @adriangrosu2907 😄 !! Which version of windows are you on?

[MohamedAsli]

For Revit 2022 I've disabled all non-autodesk plugins. I made another test on a brand new installation of revit 2024, same bug :/ No other addins except the Autodesk ones ⬇

[MostafaElAyoubi]

This is super helpful thank you very much🙏

[MostafaElAyoubi]

can you please try re-downloading the installer and re-installing?

[pkitchenks]

I'm having a similar issue even after downloading the updated installer. Revit 2024 with no additional add-ins installed.

[MohamedAsli]

Uninstalled and reinstalled. A good step forward, now the assisant window opens fine.

The first test revit crashed just after my first prompt

The second test, it crashed after the second prompt

[LeeFried]

I decided to give this a shot. I uninstalled v1.6.1 and performed a clean install of v1.7.1, with no change to my Revit installations. If I open OkPy, create a tool, then click “Assistant”, it crashes Revit. It crashes all versions from 2021-2024. We don’t have the luxury of reinstalling Revit on every user’s computer to remedy this.

[MostafaElAyoubi]

Thanks for reporting @LeeFried . Réinstalling orkestra only seemed to work for some people. It is inconsistent though. We're still investigating.

[MostafaElAyoubi]

@MohamedAsli it is à step forward for sûre. We're probably going to share à débug installer to try and track down and fix this . I'll reach out soon.

[MostafaElAyoubi]

Fixed in 1.7.2