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OrkestraOnline / Orkestra_Online

Orkestra Online is a cloud based platform for deploying, documenting and securing DynamoBIM and Grasshopper content.
https://www.orkestra.online
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V1.8.1 Warnings #239

Closed JonathannHaslett closed 9 months ago

JonathannHaslett commented 9 months ago

I updated to v1.8.1 this afternoon have got these warning below.

The first happens when i try to open the desktop app, at present i can not access the desktop app as it closes after i see the screenshot below.

image

this second warning pops up when opening revit, i can still you Orkrestra after i click ok and most things seem to work despite this warning.

image

MostafaElAyoubi commented 9 months ago

hi there @JonathannHaslett ! Can you please try and run a repair of the installer ?

JonathannHaslett commented 9 months ago

Hi Mostafa,

I asked IT to do a manual uninstall and fresh install. This seems to have fixed it. Our IT use something called "PDQ" to deploy software across machines, it seems to cause issues with Orkestra updates. They are going to look into changing some settings and see if this avoid future issues.

Thanks for your help

MostafaElAyoubi commented 9 months ago

Really appreciate this feedback @JonathannHaslett ! Let us know if there is something we can improve in the installer too ! Very interested in improving this expérience