OrkestraOnline / Orkestra_Online

Orkestra Online is a cloud based platform for deploying, documenting and securing DynamoBIM and Grasshopper content.
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Orkestra (1.9) sidebar fails to load in Civil3D. #258

Open GvdB14 opened 1 month ago

GvdB14 commented 1 month ago

Describe the bug Orkestra (1.9) sidebar fails to load in Civil3D.

To Reproduce Steps to reproduce the behavior:

  1. Uninstall Orkestra 1.8.3
  2. Installed Orkestra 1.9
  3. Installed the latest version of Civil3D 2025.1
  4. Opening Civil3D 2025.1
  5. Orkestra sidebar will not pop-up
  6. When typing in the command line, no commands appear for Orkestra.

Expected behavior The Orkestra sidebar pops up when starting Civil3D

Observed behavior Orkestra will not load when starting up.

Screenshots afbeelding

Desktop (please complete the following information):

In Which context did it happen (please select from the following list) : Orkestra Civil3d Addin

Additional context Have tried the follow things:

When opening Civil3D 2023, orkestra side is also not opening anymore.

MostafaElAyoubi commented 1 month ago

Thank you for reporting this @GvdB14 ! can you please confirm that you have a folder named "OrkestraCADnet8.bundle" in %PROGRAMFILES%\Autodesk\ApplicationPlugins after installing 1.9.0?

GvdB14 commented 1 month ago

Yes. afbeelding

MostafaElAyoubi commented 4 weeks ago

oh interesting! can you please delete the folder OrkestraCAD.bundle and see if it make any difference?

GvdB14 commented 4 weeks ago

I tried it, but still no success with Civil3D 2023 or 2025.

MostafaElAyoubi commented 4 weeks ago

Thank for the prompt update. We're looking into this. Haven't been able to reproduce to far but we will run some more tests on 2025.1

Squidlez commented 4 weeks ago

I got the same issue with V1.9.3. I tried to NETLOAD the DLL files in Civil 2025.1 and got an error with OrkestraCAD.dll: H76WiOFDoR

The UI popped up, but when I try to login it gives a fatal error: acad_FUK5K6ZvkS

MostafaElAyoubi commented 4 weeks ago

Thanks all for the info. The issue has now been identified and is being addressed. I will probably put an intermediary release in here for you to test out before the official release.