Closed safer-lgtm closed 1 day ago
Hi,
Did you manage to work this one out? I am getting the same error.
Try using the absolute path instead of the relative path and skip connection for the data source reports.api.clockify.me/v1 in PBI Service.
Guys, @TinaCastillo09 @safer-lgtm , I feel you are mixing connection possibilities. The repository gives two options: through a custom connector and with a PBIT (Template) file; as you are referring to the error coming from "https://reports.api.clockify.me/v1" I believe you are using the PBIT template file and not the custom MEZ connector.
I only tested both, and they work fine when refreshing from the service:
Hi all, @safer-lgtm @TinaCastillo09 Please let me know if this video clarifies the issue.
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Thank you @OscarValerock, for your support and especially the video.
I can now refresh the dataset in Power BI Service in 1-2 minutes! Amazing! In my own solution, it used to take 5-10 minutes to refresh the dataset. By using the absolute path and skipping the connection test, I noticed that the privacy levels in Power BI Service are different from those in Power BI Desktop, which were set up to organizational. I'm using PBIT (Template) file.
I created a small report considering Billable Hours, but after the refresh, although it was set to TRUE in Power BI Desktop, I get -1 and 0 instead after the refresh in Power BI Service. Any idea why this might be happening?
Thank you again for your feedback; I really appreciate it.
@safer-lgtm, glad it worked. I do not know what causes your issue with the billable "TRUE/FALSE" state but I think it is beyond the scope of this issue. Feel free to open a new one.
I have successfully used the Power BI Clockify connector to load data into Power BI Desktop, and it refreshes without any issues locally. However, I am encountering a problem when trying to refresh the data in Power BI Service.
Error Details
When attempting to refresh the data in Power BI Service, I receive the following error:
I have ensured that the connector is located where the gateway can access it. Despite this, the error persists, indicating that the data source is inaccessible, a connection timeout occurred, or the data source credentials are invalid.
Additionally, I've tried to bypass the test connection for![grafik](https://github.com/OscarValerock/Clockify-PowerBI/assets/66846994/b923f3db-57c3-434c-b3bf-28f9b71c4fb7)
reports.api.clockify.me
, but this only leads to another error stating that the data cannot be validated because it was done via a gateway. However, the primary sourceapi.clockify.me
can be updated without any issues from both the server and desktop.Request for Support
I am seeking assistance to resolve this issue. Is there something I am missing in the configuration for the Power BI Service? Any guidance or troubleshooting steps would be greatly appreciated.
Thank you for your support!