Closed kilam005 closed 5 months ago
Rani explained the scenerio. Seems to be a bug (at least on the search)
To be checked and verified by UI team.
Rani to provide sample search for reverification. The issue is shown to occurs in some specific cases so need the sample used for testing.
@kilam005 The issue occurred only for combo boxes with multi. Select all not working properly if the key and value are not same.
Example: I got this sample data from @selvakumarchandran
Error field data AT,Atlanta Database SG,Atlanta XG Database CB,Central Billing NC,Central Central CC,Central Central XG Database NE,Central East CH,Central Houston NT,Central Texas CW,Central Twin Cities NW,Central West CN,Central West XG Database SK,Chatt_Knox XG Database
Working field data ADS,ADS CHQ,CHQ CSE,CSE CSH,CSH CSN,CSN CSS,CSS CSW,CSW SOA,SOA
We have a fix and deployed it in effectv region
@prabhakaranUI or @selvakumarchandran , Kindly attach working screenshot for history maintenance
@selvakumarchandran / @prabhakaranUI , Kindly get a confirmation from Rani too. Please inform the build on which the fix is provided.
@Udhayanila8, Please include this in your test case and check the working of the same in the upcoming and future releases.
@kilam005 The issue occurred only for combo boxes with multi. Select all not working properly if the key and value are not same.
Example: I got this sample data from @selvakumarchandran
Error field data AT,Atlanta Database SG,Atlanta XG Database CB,Central Billing NC,Central Central CC,Central Central XG Database NE,Central East CH,Central Houston NT,Central Texas CW,Central Twin Cities NW,Central West CN,Central West XG Database SK,Chatt_Knox XG Database
Working field data ADS,ADS CHQ,CHQ CSE,CSE CSH,CSH CSN,CSN CSS,CSS CSW,CSW SOA,SOA
Please inform root cause and attach pr details.
Able to select all options for multiple search forms,
⚠️ Fix was deployed in Effectv region and demoed to team on 25th Jan 2024
@harsha-kotha Since demo was given and team has verified it (on effectv region) expecting closure on this.
@sumitraRaja Since the demo was given to the team from effectv region, Expecting closure.
@harsha-kotha , please check with @sumitraRaja and provide closure
The details were discussed with Andrew and Rani and based on the Complete status mark (Refer screen shot above) bring this issue to closure
RCA
Select all issues that occurred if key and display values are not the same. There was a coding issue where key value reference were interchanged. This was evident only in the case of key and values were different.
Fix details
The usage of key and value and its associated action with select all was rectified
Select all is not working in few cases
Adding this ticket for tacking purpose. Originally raised by Kavitha (Dell) via Rani on 22 Jan 2024