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Export Issue - Select All and Export is not working #8

Closed harsha-kotha closed 9 months ago

harsha-kotha commented 1 year ago

Environment - Pulte New Dev ADS 3.1.7

https://archon-datastore.platform3solutions.com/pulte/dev/login

App : Recruiting Management Search : Test_Assign

Export with 1 Column and 10000 rows of data is in running for about 2.5 Hours. Expectation is to have it done immediately or within few mins.

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kilam005 commented 1 year ago

Bug noted. Will be looking into it. Myself or team will update on this once we debug

kilam005 commented 1 year ago

Search service has some issues. RCA to be determined.

Current info avaialble : Permissions / Configuration missed out in deployment.

harsha-kotha commented 1 year ago

Please share what permission was updated or what config was updated.

harsha-kotha commented 1 year ago

As of this morning, issue still persist. Now export fails immediately. Refer below screenshot.

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Udhayanila8 commented 1 year ago

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Issue has been fixed and tested in https://ads-dev.platform3solutions.com:4082 , by santhanakumari.

harsha-kotha commented 1 year ago

I do not see what was fixed, can you please share what was the root cause, What we have done to make sure issue does not re-occur?

kilam005 commented 1 year ago

@ClementJosh21 / @ashoksri0 please provide track history for the cause and fixes provided. I belive the cause is to do with the memeory configurations. Please elobrate.

@Udhayanila8 like previously stated in another issue, this issue needs to be checked in pulte-dev and closing must be perfromed by @harsha-kotha and his team. You should validate and confirm the wokring state and add your comments but dont mark the issue as closed.

ClementJosh21 commented 1 year ago

@harsha-kotha

RCA; There are two cause for this issue, one the was the max heap is set very low in opensearch and the other one is that content length (max length of the data that opensearch can handle) is not handled properly when pushing data tp opensearch.

Fix details: We have increased the heap size of opensearch and also added a filter criteria in ADS for max content length (can be configurable) on which the data will be pushed to opensearch.

kilam005 commented 9 months ago

@harsha-kotha please validate and provide your response for closure

harsha-kotha commented 9 months ago

Closing as RCA is added.