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PAYONE-GmbH / magento-1

PAYONE Payment Extension for Magento 1
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Mail compatibility with ASchroeder SMTP Plugin #41

Closed template-provider closed 7 years ago

template-provider commented 7 years ago

Hi, how does the payone extension send its mails? We are using the aschroeder smtp extension for that pupose. Is this compatible? Our customer does not seems to get the order mails with the credit card orders over payone.

If so ... is there a workaround for that? Greetings Jan

template-provider commented 7 years ago

https://github.com/aschroder/Magento-SMTP-Pro-Email-Extension

fjbender commented 7 years ago

As I see it, we're sending the order confirmation e-mail just from the Mage_Sales_Model_Order passed to Payone_Core_Model_Service_Sales_OrderConfirmation: https://github.com/PAYONE-GmbH/magento-1/blob/master/app/code/community/Payone/Core/Model/Service/Sales/OrderConfirmation.php#L47

I don't know if aschroeder's extension has any special requirements regarding the sending of emails. We will rely on the core Magento methods, though.

fjbender commented 7 years ago

This just hit me: Maybe the transaction status is not received? See Payone_Core_Model_Observer_TransactionStatus_OrderConfirmation

template-provider commented 7 years ago

Hi, thanks for the info ... I will log into that ;-)

template-provider commented 7 years ago

ahhh I think it hits me ... we have a new domain since last week. could be that the problem? no api communication since, but odering is not a problem. the server correctly gives a 301 to the new url, but I dont think that the payone api follows this from a POST request.

template-provider commented 7 years ago

correct: { "time": "2017-02-24T14:28:51+01:00", "remote_addr": "xxxxxxx", "body_bytes_sent": "194", "request_time": "0.000", "status": "301", "request": "POST /de/payone/processing/status HTTP/1.1", "request_method": "POST", "http_referrer": "-", "http_user_agent": "PAYONE FinanceGate" }

ok, this issue has nothing to do with mailing ... will close it