Can't create creditmemos for advance payment

PAYONE-GmbH / magento-1

PAYONE Payment Extension for Magento 1

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Can't create creditmemos for advance payment #91

Closed domeglic closed 7 years ago

domeglic commented 7 years ago

I am using a test account to test advance payment and there seems to be a problem with refunds. When trying to create a creditmemo it will throw an exception. API log says: 907 - Sequence no incorrect

I was told by tech support that the problem is because sequencenumber should be 2 instead of 1 if Authorization is used (Instead of Pre-Auth). This seems like a bug to me.

Magento: 1.9.2.4 (empty, no customizations) Extension version: 3.7.8

T-Kuchel commented 7 years ago

Hi domeglic,

please write us to integrations@payone.de. To investigate on this issue in the right and proper way we need informations like your MID (merchant id). I am really sure that you don't want to share this with the whole community ;)

best regards