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PAYONE-GmbH / magento-2

PAYONE Payment Extension for Magento 2
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storage is undefined after failed 3D-Secure Password #475

Closed OvalMedia closed 1 year ago

OvalMedia commented 1 year ago

Magento 2.4.3-p1 Module: 3.5.0

Customers tend to be confused by the necessity to enter another password after entering their credit card data in the shop. This results in a redirect back to the shop which fails with an error in the JS console (Uncaught TypeError: storage is undefined) pointing to line 178 in the file vendor\magento\module-customer\view\frontend\web\js\customer-data.js.

All JS stops and the page is stuck with a spinner.

All works fine if the correct password is entered.

Not sure if this is related to this issue: https://github.com/PAYONE-GmbH/magento-2/issues/464

janteuber commented 1 year ago

Hello @OvalMedia ,

Thank you very much for the message.

In principle, we are not aware of the case. So that we can take a closer look at the case, I would ask you to write an email to tech.support@payone.com.

Please include in the mail when this incident occurred and especially at which merchant (Merchant-id) this happened.

Thank you very much.

stale[bot] commented 1 year ago

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.