PAYONE-GmbH / magento-2

PAYONE Payment Extension for Magento 2
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Facing multiple issue after integrate payone #487

Closed hemendrametawolf closed 1 year ago

hemendrametawolf commented 1 year ago
  1. when provide card details as 4111111111111111 John deo 6/25 cvv not asking as it showing error as Please enter the credit card data completely.

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  1. when i try to place order showing that Following products with requested ids were not found: can you please help me why this kind of issue happen. Is there any configuration issue or anything need to change on payone side.

Thanks in advance.

hreinberger commented 1 year ago

Hi @hemendrametawolf

could you write an email to our tech support staff at tech[dot]support[at]payone[dot]com? You can refer to this issue and please also give them your merchant ID. Our colleagues can then have a look at the API logs and check your shop config with you. Thanks!

hemendrametawolf commented 1 year ago

Already share the same on email tech[dot]support[at]payone[dot]com.

hemendrametawolf commented 1 year ago

No one replay on email