PCMDI / cmor

Climate Model Output Rewriter
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Unable to subscribe to the CMOR mailing list #119

Closed ehogan closed 7 years ago

ehogan commented 7 years ago

I seem to be unable to subscribe to the CMOR mailing list. I have followed the instructions here and have received confirmation e-mails, but if I send a command to LISTSERV@LISTSERV.LLNL.GOV, I get the response You are not subscribed to the CMOR list.. Are there newer instructions I should be following? Are the mailing lists working?

dnadeau4 commented 7 years ago

@taylor13 @doutriaux1 I don't have access to the cmor list. Can someone log in listserv.llnl.gov and see if Emma is a subscriber?

dnadeau4 commented 7 years ago

emma.hogan@metoffice.gov.uk

taylor13 commented 7 years ago

I suggest giving Denis access to the cmor list. Anyone know how to do that?

durack1 commented 7 years ago

@dnadeau4 this URL will work onsite (or maybe VPN) https://listserv.llnl.gov/Scripts/wa.exe?A0=CMOR my guess is that @doutriaux1 is the list owner

@ehogan send an email to cmor-request@listserv.llnl.gov.. That should trigger a subscription

ehogan commented 7 years ago

@ehogan send an email to cmor-request@listserv.llnl.gov.. That should trigger a subscription

I just sent an e-mail ...

ehogan commented 7 years ago

I just got the reply:

To cut  down on  spam, the CMOR  list has been  configured to  request positive
confirmation  of messages  posted to  the  CMOR-request address.  You must  now
confirm that  the enclosed  message did  originate from you.  To do  so, simply
reply to the present message and type  "OK" (without the quotes) in the text of
your message,  or click on  the link below.  If this does  not work, or  if the
message did not originate from you, then contact the list owner for assistance.

To APPROVE the message:
http://listserv.llnl.gov/SCRIPTS/wa.exe?OK=A02A0F26&L=CMOR

The link doesn't work for me (I get a 504 Gateway Timeout), so I replied to the e-mail with OK.

ehogan commented 7 years ago

I just received three more e-mails, one of which contained a large amount of text; buried in this text was a sentence saying I should resend the request to LISTSERV@LISTSERV.LLNL.GOV. I'm now subscribed. Would it be worth updating the instructions to specify this e-mail instead?

dnadeau4 commented 7 years ago

@doutriaux1 Can you give me access to the cmor the mailing list? I called listserv a month ago and they told me that it had to be you, since you are the admin. They did not want to give me direct access.

It would have been easier to just had Emma directly to the list, instead of having her going through these hoops.

durack1 commented 7 years ago

@ehogan the listserv system and the web-based interface is locked behind a firewall, so anyone outside the network can only interact using the standard listserv email commands.. Take a peek at https://www.lsoft.com/resources/manuals.asp if you want to know more

@doutriaux1 the owner of the list should be @dnadeau4 so he can administer things quickly.. @dnadeau4 put a request through with 4Help to solve that..

@ehogan can we close this?

durack1 commented 7 years ago

@ehogan apologies I didn't respond to your comment above.

Sending an email to cmor-request@listserv.llnl.gov triggers an email reply to the senders email address, which validates your email (you need to reply "ok") to continue to subscription. Upon receiving the "ok" reply the system triggers the list owner to add you as a list subscriber.. When you refer to "instructions" to you mean the information presented (the mailing list address) at http://cmor.llnl.gov/mydoc_contacts/?

dnadeau4 commented 7 years ago

@durack1 4Help refused to add my name last time. @doutriaux1 was able to add my email, so I am now an owner of CMOR and I can finally add people to the list.

dnadeau4 commented 7 years ago

@durack1 I would love to add the instructions to mydoc_contacts cmor documentation.

doutriaux1 commented 7 years ago

@dnadeau4 i made you owner weeks ago.

dnadeau4 commented 7 years ago

I did not know until yesterday. Thanks!

ehogan commented 7 years ago

@durack1 I was following the instructions at https://pcmdi.github.io/cmor-site/mailing-list.html (the first page Google displays when searching for cmor mailing list). The instructions at http://cmor.llnl.gov/mydoc_contacts/ are better; apologies for not spotting these earlier :)

Thanks everyone for your help!

durack1 commented 7 years ago

@dnadeau4 we should probably redirect the site pcmdi.github.io/cmor-site/ to your revised pages cmor.llnl.gov/

dnadeau4 commented 7 years ago

@durack1 This site is for CMOR2. Some people at NASA are still using CMOR2, there might be a better way to link to it somehow.... Maybe @mattben could help with this.