PHPfox-Official / phpfox-v4-feature-requests

phpFox Feature Request Tracker https://phpfox.com
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Advanced Support Panel #926

Open Promastertr opened 4 years ago

Promastertr commented 4 years ago

One of the biggest deficiencies of our site is a developed support panel. A support panel is required to open Paid and Free Tickets. Support should be provided to the members from the management panel within the site. All the features I have written are absolutely essential features for a website. please kindly

shotbox is a superfluous module. a professional support panel should be installed instead.

It should be possible to open a ticket from the contact form to the Support Panel by mail, sms and Whatsapp. and be able to respond through the same channels.