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Cannot rotate photos #2652

Open hamadax opened 5 years ago

hamadax commented 5 years ago

Important

Please follow this template!

What's happened?

I am not able to rotate photos. I was told by support to enable port 443 which is already working fine.! Does not make any difference.

Steps to reproduce:

Cannot rotate photos I uploaded

What's expected?

Be able to rotate photos!

Browsers and Devices tested

(Example: Chrome on iPhone X, Safari on Macbook, Miscrosoft Edge on Windown 10, Firefox on Ubuntu 16.04, ...)

All

Server information

(Example: CentOS 7, php 7.1 apache)

Ubuntu w/ Plesk Onyx. DigitalOcean.

phpFox version

(Example: phpFox 4.6.0)

...

Screenshots

...

harrison05 commented 5 years ago

I think it has a root cause same with #2620. Please check your server config.

Regards.

hamadax commented 5 years ago

I am getting "Failed to connect to www.domain.com port 443: Connection refused." Port 443 is open.

AmineBAIK1 commented 5 years ago

Did you checked authorisation to this port ?

hamadax commented 5 years ago

I think it has a root cause same with #2620. Please check your server config.

Regards.

Why is this any different from rotating the thumbnail in pages, which works fine. Can you tell me why this even access to port 443? The entire site is secured.

hamadax commented 5 years ago

Did you checked authorisation to this port ?

I am hosting the site on an VPS droplet at Digital Ocean on Ubuntu and Plesk Onyx... and the firewall mode is to allow all connections to a web server, that is port 80 and 443. As I mentioned before, the rotate function works fine in pages when editing the thumbnail photo so why is this one acting up? When you say authorization, can you be more specific. Thanks!