PENTAGON4 commented 3 years ago

Important

Please follow this template!

What's happened?

I created a test subscription. Canceling subscription doesn't inactivate subscription in Paypal's preapproved payments. Saw in screenshot, how to delete the preapproved payment but some customers may still not be able to do this without help.

I have a WHMCS site for a hosting company that does mark subscriptions inactive when customer's cancel their service. It doesn't use the API as far as I can see. However, I'm not a programmer.

Steps to reproduce:

User buys a subscription
Preapproved Payment is created in user's Paypal account
User cancels subscription
User gets message to delete preapproved payment in Paypal, too.
Users must manually make subscription inactive not to get charged again.

What's expected?

I thought the Paypal payment gateway on PHPFox would mark preapproved payment INACTIVE in user's Paypal account for them.

Browsers and Devices tested

(Example: Chrome on iPhone X, Safari on Macbook, Miscrosoft Edge on Windown 10, Firefox on Ubuntu 16.04, ...)

Edge

Server information

(Example: CentOS 7, php 7.1 apache)

Cloudlinux 7.9

phpFox version

(Example: phpFox 4.6.0)

phpfox 8.3

Screenshots

preapproved payments

harrison05 commented 3 years ago

Hi @PENTAGON4

We will check and improve it.

Regards.