Mashup freezes and connectino to github is not established

PTCInc / thingworx-gitbackup-extension

[Unofficial/Not supported] ThingWorx GitBackup Extension for storing your ThingWorx application code in a Git repository

MIT License

25 stars 11 forks source link

Mashup freezes and connectino to github is not established #9

Closed LeonardMichalas closed 3 years ago

LeonardMichalas commented 3 years ago

I am currently facing the issue that the GitBackup.Master mashup freezes when it tries to connect to a GitThing I created based on the GitBackupTemplate.

I step by step followed the instructions of this document: https://github.com/PTCInc/thingworx-gitbackup-extension/releases/download/V4.1.0-9.0/Git.Backup.Extension.User.Guide.v4.1.0.pdf

Unfortunatly all log files in ThingworxStorage/logs are empty.

Anyone else facing the issue? Any ideas how I can further debug the issue?

vrosu commented 3 years ago

What ThingWorx version are you using?

LeonardMichalas commented 3 years ago

@vrosu Thank you for the fast response. I am using ThingWorx 9.0.2-b136

vrosu commented 3 years ago

Browser?

LeonardMichalas commented 3 years ago

Google Chrome Version 86.0.4240.75 (Official Build) (64-Bit)

vrosu commented 3 years ago

I've tested now with Chrome Version 85.0.4183.102 (Official Build) (64-bit), and the same ThingWorx version you are using and the Pull worked fine. Not a chance to use the 86 Chrome due to IT policy :( Before doing the next step, can you confirm the same happens with Firefox? Can you reply with your (as anonymized as possible) configuration parameters for the GitThing?

LeonardMichalas commented 3 years ago

I entered the following information to the GitThing setup wizzard:

Git Thing Name: ProjectNameGitThing

Git Username: LeonardMichalas (my git username) Git account password: A personal access token I created Git server type: Other (As I am using Github)

Comitter Name: LeonardMichalas Committ email: leonard.michalas@outlook.com (publicly available, I also tested with @users.noreply.github.com

Git Repo URI: https://github.com/LeonardMichalas/ProjectName File Repository: GitRepository

Localization token prefix: File repository path: / Initial branch: Master

No Proxy usage required.

Issue also occurs on Firefox Browser with version 81.0.1 (64-Bit)

Network traffic: Console log:

The console error appeared when I copy pasted my github repository URI to the setup wizzard.

vrosu commented 3 years ago

ah - can you use a File repository path: that includes a string in addition to "/" ? There should be a small example in that text box, something like : /myverybrandnewfolder ;)

Note: the console error shows in my Firefox as well, but everything works fine regardless of that.

LeonardMichalas commented 3 years ago

@vrosu Really appreciate your support.

After changing the File Repository path from "/" to "/ThingworxEntities" the page is not frozen anymore and I was able to select all entities I would like to push to my repository.

However after I pushed my changes, nothing ends up in the repository, eventhough I do not get an error message on the Mashup.

vrosu commented 3 years ago

Np. If it's fine for you, I will close this issue, since that's solved, and ask you to open a new issue for the latest issue? I'm a fan of keeping stuff organized.

bensafran commented 3 years ago

I had exactly the same issue. Changing the path solved it. Perhaps it needs to be said somewhere that you can't, in fact, use the root of the repo as a folder. I don't know how to add this to the documentation.