Vuforia only uses front camera on XPS 13 "2-in-1" laptop during Play Mode in Unity

[oqoobo]

Summarize the bug: Vuforia uses the camera on the wrong side of the device.

Observed problem Instead of using the back camera as intended, Vuforia in Unity only uses the Front Camera

Expected result A clear and concise description of what you expected to happen.

Other observations Share any other observations that you made while experiencing the bug.

Reproducible steps Steps to reproduce the behavior:

1. Set up any Vuforia Unity Project on an XPS 13 2-in-1

Affected Vuforia Engine version: E.g. v10.12.3.

Affected platform:

• Workstation OS: [e.g. Windows, Mac]
• Platform [e.g. Unity, Apple Xcode, Android Studio]
• Platform version [e.g. 2021.3.1f1]

Affected device:

• Name: [e.g. Google Pixel 6a]
• Model: [e.g. GX7AS]
• OS: [e.g. Android 12]

Screenshots / Video Recordings Share any screenshots or video recordings from the platform or device. You can also use the Session Recorder.

Affected database If applicable, share your database / dataset which is affected in the issue you're experiecing.

Device or platform logs Share any logs from the platform or device.

Workaround Is there currently a workaround that you're using?

Additional comments Add any other details about the problem here.

[ptc-pscheper]

Hi there,

Thanks for reaching out. Please note that you should be able to change which connected camera device you use via the Vuforia Configuration file under "Play Mode":

In any case, could you please share the following extra information?

• Affected Unity version
• Affected Vuforia Engine version
• XPS 13 Model Name
• Windows OS version

I've also asked internally the team if there's a possibility to switch the cameras during play mode.

Note: I've updated the title to better reflect your issue based on your report.

Thanks!

[ptc-pscheper]

My recommendation is to either change the camera device via the Vuforia Configuration file or disable one of the cameras via the Device Manager of Windows as workaround.