PTCInc / vuforia-engine

Bug and feedback issue tracker for the Vuforia Engine SDK
https://developer.vuforia.com
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Installation failed when installing Vuforia Support for Unity Editor 2018.1.0f2 on macOS Ventura 13.3.1 #39

Closed cjackken closed 1 year ago

cjackken commented 1 year ago

Summarize the bug: Encountered "The installation failed" error when trying to install Vuforia Support for Unity Editor 2018.1.0f2 on macOS Ventura 13.3.1 (attached screenshot below)

Observed problem Unable to install Vuforia Support for Unity Editor 2018.1.0f2

Expected result To be able to install Vuforia Support for Unity Editor 2018.1.0f2

Other observations Share any other observations that you made while experiencing the bug.

Reproducible steps Steps to reproduce the behavior:

  1. Double click on installer UnitySetup-Vuforia-AR-Support-for-Editor-2018.1.0f2.pkg
  2. Go through the steps of installation
  3. See error

Affected Vuforia Engine version: Vuforia Support for Unity Editor 2018.1.0f2

Affected platform:

Affected device:

Screenshots / Video Recordings

Screenshot 2023-07-17 at 2 52 21 PM

Additional Comments Link to download the installer: http://download.unity3d.com/download_unity/d4d99f31acba/MacEditorTargetInstaller/UnitySetup-Vuforia-AR-Support-for-Editor-2018.1.0f2.pkg

ptc-pscheper commented 1 year ago

Hi there, this would need to be discussed with Unity as it seems this version of Vuforia was provisioned via the Unity Installer. My recommendation would be to upgrade to Unity 2021.3.x and the latest version of Vuforia Engine.